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All Star Dodge Chrysler Jeep Ram - Service Center

Bridgeton, MO

4.8
275 Reviews

275 Reviews of All Star Dodge Chrysler Jeep Ram - Service Center

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March 22, 2018

Jeep 2012 Recall The waiting time is perfect about one hour. Every one are very friendly. The service advisor man's explanation me with all my questions on my Jeep R More

by Jeep Recall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben/5783 W
Apr 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for your review! We'll see you next time!

March 21, 2018

Replace lost key fob. Would have gotten 5 stars if I was told it would take two hours------. to program new key fob and replace and cut new emergency key. This is not a c More

by dodgecaravan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hoxworth
Apr 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for taking time for the review, we appreciate it!

March 20, 2018

Good Experience Katy is an excellent service writer. She made this easy. I called because I was running late. Katy told me to come anyway. My car was done sooner than More

by I Ferguson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for your review! We'll see you next time!

March 20, 2018

All Star Service Very courteous and fast service. Answered all my questions about how various features on new vehicle work and length of warranty, how to update the g More

by car owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Horrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

John knows everything! We depend on him a LOT! Thanks for the review!

March 17, 2018

Service I was able to enter the business without a appointment and was able to get service on my vehicle and was able to get my vehicle fixed in a timely mann More

by Ajizzle09
Recommend Dealer
Yes
Employees Worked With
Tim Hoxworth, Tim Pierce
Mar 17, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for taking time to let us know! We look forward to seeing you soon!

March 16, 2018

Excellent The person who helped, Julie, was very nice and helpful. She helped me figure out everything. I hope I can have her help me next time I am there. More

by Tonymoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for taking time to review! We'll see you next time!

March 16, 2018

service The service was efficient, fast and courteous. The waiting room is clean, comfortable and well lit with a TV and reading material. Everyone was frien More

by chasjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Horrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for taking time to review, we'll see you next time!

March 16, 2018

Keeping the Old Guy Running My car is a 2006 and All Star's Service Dept treats me and my car as if we are a current year buyer. I appreciate the fact that they have never said More

by vangirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thanks vangirl! We appreciate you taking time to let us know about your experience! See you next time!

March 16, 2018

Wrong Diagnostic I’m a little concerned because on a Ram truck which is made by Dodge/Chrysler and I take my truck to a Dodge dealership and they can’t figure out why More

by Ram1500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katy Wilkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Goettsch
Mar 17, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for taking the time to contact us via DealerRater. All the information you provided was helpful. We always strive to provide a 5 Star experience for our customers so, to the degree that we fell short in your case, please accept our apology. As an organization we always use situations like this to grow and learn for the next customer. If your overall experience was a positive one, it is our hope that you will give us a second opportunity to earn your business. Thank you and again please accept our apologies.

March 10, 2018

Car repair and rental car provided Dropped off my truck, which wasn't running, got checked in, got a rental car quickly, and got on my way back to work in less than 30 minutes. Got a c More

by Robert D Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Muehling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julie Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2018 -

All Star Dodge Chrysler Jeep Ram responded

Thank you for taking time out of your day to let us know Robert! We appreciate it!

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