All Star Dodge Chrysler Jeep Ram

Customer Sevice Very good customer service from the entire staff. They would go above and beyond to make sure they got the best deal for you. Very friendly staff. The Very good customer service from the entire staff. They would go above and beyond to make sure they got the best deal for you. Very friendly staff. They help you get the vehicle you want, not the vehicle they went to sell you. More

Factory recall Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowl Great communication. They actually listen to me and did not dismiss my concerns. I appreciate the friendly environment. The staff appeared to be knowledgeable. Better experience than other dealerships I've dealt with. More

Car repair Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Excellent customer service. Ben kept me informed, explained what was the problem and what was repaired. Hours of service center are very convenient. Satisfied customer. More

Fantastic Service It is very refreshing to have such attentive people working on my car, Jeff the service manager, Julie the advisor and Eric the technician went abov It is very refreshing to have such attentive people working on my car, Jeff the service manager, Julie the advisor and Eric the technician went above and beyond, to keep me informed of my service visit and explained in detail the repairs performed, I truly appreciate the level of service . You guys are fantastic ! More

Service The service writer was extremely courteous and helpful. Time to diagnose and repair was a lot shorter than I expected. I will return to them for servi The service writer was extremely courteous and helpful. Time to diagnose and repair was a lot shorter than I expected. I will return to them for service in the future. More

A good experience My service representative was friendly. Kept me informed and explained what was needed to keep my truck in perfect condition. I was very happy with th My service representative was friendly. Kept me informed and explained what was needed to keep my truck in perfect condition. I was very happy with the service More

WORST EXPERIENCE EVER!!!!!!!!!! This has been the absolute WORST experience I’ve ever had in my life dealing with All Star Dodge Chrysler Jeep Ram located 11503 at St Charles Rock Rd This has been the absolute WORST experience I’ve ever had in my life dealing with All Star Dodge Chrysler Jeep Ram located 11503 at St Charles Rock Rd, Bridgeton, MO 63044 purchasing a BRAND NEW 2018 Dodge Challenger. I would not recommend anybody on this earth to buy a car from them ever!!!!!! I literally had my BRAND NEW car for 6 days and it breaks down on me in the middle of the highway because they forgot to do their job in making sure the car was in good shape. Can you believe this? After my car was towed I was informed by All Star Dodge Chrysler Jeep Ram located at 11503 St Charles Rock Rd, Bridgeton, MO 63044 where I purchased the car that I would receive a loaner or rental. They lied!!! Now I had to come out of pocket of $403.14 for a rental. Mind you this is 2 weeks before CHRISTMAS!!!!! Now All Star Dodge Chrysler Jeep Ram located at 11503 St Charles Rock Rd, Bridgeton, MO 63044 has refused to give me a full refund and will only offer to give me $70. I had to pay $403.14 are they CRAZY!!!!It is now January 7th and this issue has YET to be resolved and they are telling me to go elsewhere to get my money back. So now I call headquarters and they tell me they are not obligated to pay for a rental. It’s the dealership’s responsibility. They also informed me that the dealership is in fault because the car wasn’t inspected. I don’t need to hear that, I just want my money back in full and compensation for all this bs!! Headquarters should take it up with the dealer. Isn’t this a corporate/owner relationship?On top of everything they want me to pay my first month car note when they have not even offered me a full refund for something that was THEIR FAULT!!!!!! How does a BRAND NEW car break down in 6 DAYS and you don’t want to compensate me for anything?!?!?! I wish I never wasted my time dealing with anybody All Star Dodge Chrysler Jeep Ram in Bridgeton, Missouri. I will make sure the word is spread to everyone. Thanks a lot for absolutely NOTHING!!!! This is PATHETIC!!!! Where is your HONESTY and DIGNITY All Star Dodge Chrysler Jeep Ram located at 11503 St. Charles Rock Rd, Bridgeton, MO 63044 !!!!! Where is the GOOD CUSTOMER SERVICE HEADQUARTERS BECAUSE I HAVEN’T SEEN IT YET!!!! NOTHING BUT EXCUSES!!!!! BUT YOU WANT MY PAYMENT ON TIME!!!!! More

Regular service I have purchased 2 vehicles from All Star. The service adviser's have always been courteous and helpful with every issue, however slight that I presen I have purchased 2 vehicles from All Star. The service adviser's have always been courteous and helpful with every issue, however slight that I presented to them. PJ was the original adviser when I purchased my Jeep and I regularly get assistance from him as well as others when getting vehicle service. Because of the excellent support that I receive from the staff, I will continue to bring my vehicles to All Star for service as well as future sales support. More

Urgent repair I'd like to thank All-Star for getting my wife's Jeep in quickly to address an engine safety issue. They were not only prompt (same-day I emailed the I'd like to thank All-Star for getting my wife's Jeep in quickly to address an engine safety issue. They were not only prompt (same-day I emailed the service department), but extremely helpful. They explained the repair needs, costs and options and even got us a rental car. I would absolutely recommend anyone to buy and vehicle or get service at All-Star. They are the best! More