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All Star Chevrolet North
Baton Rouge, LA
22 Reviews
We believe that our customers are as special as our cars, so we take car shopping to a whole new level. Stop by to see how we have transformed the Chevrolet experience. Come in to test drive a new or pre-owned vehicle, ask questions about Chevrolet financing, leasing a new car, or the maintenance you need to keep your car running great for years to come. Come experience the All Star Chevrolet North difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 22 reviews
November 01, 2024
Update: I wish I could give this place 0 stars. DO NOT BUY FROM HERE. Today, I attempted to purchase the 2024 Chevy Silverado 1500 RST, but Chevy North’s GM, David Hill, ruined the deal with his DO NOT BUY FROM HERE. Today, I attempted to purchase the 2024 Chevy Silverado 1500 RST, but Chevy North’s GM, David Hill, ruined the deal with his rude behavior and unwillingness to honor the original terms. On Friday, October 25, 2024, I spoke with the finance manager, and we agreed to remove the $450 addendum fee if I picked up the truck on Saturday. Unfortunately, due to a family emergency, I couldn’t make it on Saturday, and due to traffic concerns, I couldn’t come in on Monday. On Sunday, I left a review detailing my experience. On Monday, the GM, David Hill, called me three times in 30 minutes regarding my review. He explained their “reasons” for the issues I’d mentioned, and I was still respectful at that point. Today, October 29, 2024, I was fully ready to finalize the truck purchase. Last week, Jacob, the salesperson, confirmed that the truck included door guards, nitrogen in the tires, and wheel locks, although these weren’t yet physically on the truck. I even took a picture of the label, which showed these features were part of the deal. While doing the paperwork today, I asked where the wheel locks were, and the person helping me wasn’t sure if they were included. I explained that Jacob had confirmed it, and I had the label as proof. However, David Hill then told me I couldn’t have the wheel locks because I’d had the $450 addendum fee removed. I reminded him that this was not what we’d agreed on, and he rudely took the keys from my hand, effectively ending the deal. Instead of trying to fix my negative review—which could have easily been changed—the GM focused on the negative and refused to honor what was already agreed upon, seemingly as retaliation for my honest feedback. It seemed and felt like they didn’t believe I could afford the truck or just didn’t want to sell it to me in the first place. When I pointed out that this wasn’t right, he mentioned my previous review, as if customers aren’t allowed to share their honest experiences unless it’s a 5-star rating. He ultimately told the finance manager to give me the locks if he wanted to but walked off to his office without resolving anything. At that point, I told them not to pull my credit because I would not be buying the truck. It’s disappointing that the GM, who should be the store’s leader, would rather let a $55,850.76 deal walk out the door over $60 wheel locks, already part of the original agreement. If you’re considering buying a vehicle, Chevy North on Plank Road should be your last option. The GM is rude, unprofessional, and more concerned with his ego than customer service. This was my first experience trying to buy a vehicle, and I hope it’s the last sale this place ever gets. Original Review I’m honestly disappointed with my first experience trying to buy a vehicle. I went to Chevy North on Plank Road hoping to purchase a 2024 Chevy Silverado 1500 RST. While the salesperson, Jacob, was friendly and helpful, the rest of the team made me feel like my business didn’t matter. From the start, it seemed like they weren’t interested in working with me beyond their initial offer. When I mentioned that the price felt too high, they brought out a paper with an even higher price, far above the $48,280 listed on their website. Then, they added several “non-tax fees,” but when I asked for a clear breakdown, the financial manager wouldn’t give me a straight answer. He tried to dodge my questions by vaguely tying these fees into the tax and doc fees—neither of which I had an issue with. So, are they not sure what these fees are, or are they just refusing to tell me? It left me feeling like they didn’t take me seriously as an informed customer. More
by lilrobjr225
Employees Worked With
David Hill
December 21, 2022
Awesome Team. .Great Customer service. I have a Great experience every time I get my Impala Serviced. Def recommend everyone to visit this location. .Great Customer service. I have a Great experience every time I get my Impala Serviced. Def recommend everyone to visit this location. More
by Sunshine
Employees Worked With
Friendemic Reputation
December 13, 2022
All Star Chevrolet North is a great place to have your vehicle serviced. They get on your vehicle right away and take care of your problems very quickly, also check for any other things that may be needin vehicle serviced. They get on your vehicle right away and take care of your problems very quickly, also check for any other things that may be needing attention. More
by Ddjbassman
Employees Worked With
Mike, in parts and services , Friendemic Reputation
December 06, 2022
The service department at All Star Chevrolet North went above and beyond to meet my needs. Great communication, clean facility, and friendly staff. I highly recommend using this company for your service ne above and beyond to meet my needs. Great communication, clean facility, and friendly staff. I highly recommend using this company for your service needs. More
by PipeBay
Employees Worked With
Mary Dufour and Brandy Walker, Friendemic Reputation
September 06, 2022
Very please the way Mr. Jeremy Lambert and his assistant take care us with a new 2022 Chevrolet truck I will let all my friends know about this place! Thank you Mr Jeremy Jeremy Lambert and his assistant take care us with a new 2022 Chevrolet truck I will let all my friends know about this place! Thank you Mr Jeremy Lambert More
by Victor.medina55
Employees Worked With
Dakota and Mr Jeremy
August 31, 2022
I had my transmission flushed there on my 2019 Silverado. They were able to complete the service in a timely manner. I would like to say thanks to Philip, John, Brandy, and Mary for the job that was done on They were able to complete the service in a timely manner. I would like to say thanks to Philip, John, Brandy, and Mary for the job that was done on my truck. More
by Leewest633
Employees Worked With
Friendemic Reputation
August 18, 2022
I was very pleased with the repair work they did on my truck. They kept me informed on the work, and it was performed in a timely manner. They also provided a ride home, and a ride back to the dealership truck. They kept me informed on the work, and it was performed in a timely manner. They also provided a ride home, and a ride back to the dealership to pick up my truck. More
by Leewest633
Employees Worked With
Noel, Kenny, Mary, Brandy in service , Friendemic Reputation
August 08, 2022
Not happy. I called last week to make sure you had the tires I needed. They did not. So I asked them to order them and I’d have them put on today. After waiting I called last week to make sure you had the tires I needed. They did not. So I asked them to order them and I’d have them put on today. After waiting an hour they came out and told me they didn’t have them. That’s an hour of my time I can’t get back and for nothing. Get your stuff together. More
by Dmichael527
Employees Worked With
Friendemic Reputation
