All American Subaru in Old Bridge

Worked with an internet representative and got a price that the sales manager had agreed upon. I was then given an appointment at the dealer - Internet Rep was there, but never even said hello or came ov that the sales manager had agreed upon. I was then given an appointment at the dealer - Internet Rep was there, but never even said hello or came over, another rep took over. He tried to sell me a different car at first, then stated error with the internet price we had agreed upon. After I showed the email with the price, they agreed on the original sales price. It took from late MORNING to 5PM to finalize the deal. They, initially ,refused my payment method for the deposit (which I tried to confirm with 2 emails BEFORE I went to dealer). Finally we agreed on the method of payment for the deposit. A number of HOURS later, I was sent to the finance department where they try and sell you an extended warranty for $1999. Subaru, directly, will sell you a similar warranty for $1000. When I refused, they make you feel like your ignorant in not excepting such a great price for the extended warranty. All in all, not a great experience - I, personally, will look to another dealer in the future. More

Sales person and manager were friendly enough, but the main reason I'm satisfied is that they met the lowest price I found on the Internet so that I didn;t have to travel 50 miles to get that price. (By t main reason I'm satisfied is that they met the lowest price I found on the Internet so that I didn;t have to travel 50 miles to get that price. (By the way, service just awful for a the first few times I needed them, but they have since separated their Ford service area from their Subaru service area and things seem much better.) More

I turn in my 2009 Forester and got a 2012 Tribacer. All the employees wre very helpful and made sure I understood every step of the endless paper work.- the employees wre very helpful and made sure I understood every step of the endless paper work.- More

I went for a test drive an decided to purchase a 2012 impreza. It was a Saturday, and they couldn't finalize the transaction the same day, so I left a deposit and went back on Monday. Left work early, d impreza. It was a Saturday, and they couldn't finalize the transaction the same day, so I left a deposit and went back on Monday. Left work early, drove over one hour to get there, and was told that there was a problem. They originally sold me a car that couldn't be sold! the sales person offered me a similar car with other options and wanted to charge extra for that. The manager did not appear for an explanation, and the sales person kept saying that it was not his fault. The worse customer service experience I had in years! When I asked them to cancel the transaction, they said it would take 3 days to refund my deposit. I requested to get back all signed paperwork and was told it had been shredded, but how can I be sure that all my personal information is not in the wrong hands? All American Subaru has lost a customer, and I will make sure to broadcast my experience as often as possible. Customers should be treated with more respect. More

The overall experience was very good. The Salesman (Chuck Boyle) was very friendly, knowledgeable and courteous. I would certainly recommend this dealership and salesman.This also includes all the su (Chuck Boyle) was very friendly, knowledgeable and courteous. I would certainly recommend this dealership and salesman.This also includes all the support staff that All American Subaru has to assist customers with a good buying experience. When buying a Subaru, I would strongly recommend this dealership and this particular salesman. More

This was my first experience at All American Subaru and it couldn't have been better. My sales associate, Chuck Boyle, was attentive, knowledgeable, and efficient. He made the whole process painless. He it couldn't have been better. My sales associate, Chuck Boyle, was attentive, knowledgeable, and efficient. He made the whole process painless. He took the time to give me a tour of the facility and introduce me to the people I would be dealing with. When I picked up my car, it was in perfect condition and all the paperwork was completed timely. I would definitely recommend this dealership to family and friends. More

dealership had a lot of various vehicles to choose from. chuck was friendly & helpful, he stayed late to get the sale completed- very good price, and we are super thrilled with the car! chuck was friendly & helpful, he stayed late to get the sale completed- very good price, and we are super thrilled with the car! More

chuck was the best sales person i delt with in a long time he didint try to sell me something that i diddint want only what i neded! he is straight to the point and makes you feel like a friend. time he didint try to sell me something that i diddint want only what i neded! he is straight to the point and makes you feel like a friend. More

Sales person Chuck Boyle was very friendly, professional and he made the purchase process very smooth and easy. This is our first Subaru and we are very happy with the purchase. Financing part was also a and he made the purchase process very smooth and easy. This is our first Subaru and we are very happy with the purchase. Financing part was also a breeze and I got what I wanted. Just like what the previous reviewer had mentioned, it would be nice if the dealership offered 1 year oil change with new car purchases. Other than that I will certainly recommend this dealership to my friends and relatives. More

sales person Chuck and Manager Tom were both friendly and professional .Hope dealership will offer a 12 month oil change with a new purchase in the future.Other than that ,this is a great place for auto and professional .Hope dealership will offer a 12 month oil change with a new purchase in the future.Other than that ,this is a great place for auto purchase and Will always recommend dealership to my friends.This is my third purchase from same dealer. More