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All American Ford of Hackensack

Hackensack, NJ

4.7
1,471 Reviews

520 River Street

Hackensack, NJ

07601

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1,471 Reviews of All American Ford of Hackensack

November 25, 2024

The service department and my service advisor Tatiana were great. She was very courteous and knowledgeable about what my vehicle needed and kept me up to speed on the progress of the job. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Shetsen
Nov 25, 2024 -

All American Ford of Hackensack responded

Alan, we're delighted to hear that Tatiana and our service department at All American Ford of Hackensack provided you with excellent care. Thank you for sharing your positive experience!

November 15, 2024

Awesome service! ! ! An unexpected leak was found during my oil change , thankfully it was cover but they drove me home AND dropped the car the next day! More

by mindarissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven in service
Nov 15, 2024 -

All American Ford of Hackensack responded

We're delighted to hear that our team at All American Ford of Hackensack provided you with such accommodating service! It's great to know we could address the leak and ensure your convenience. Thank you for sharing your experience!

November 04, 2024

Employees were very friendly and helpful. Had the vehicle done on the date they said More

by Efd405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Shetsen
Nov 05, 2024 -

All American Ford of Hackensack responded

We look forward to serving you next time at All American Ford of Hackensack. Thanks for the five-star review!

October 28, 2024

My service rep Tataiana was very helpful in communicating with me and explaining my options she was very professional More

by Adelyon36
Recommend Dealer
Yes
Employees Worked With
Tatia
Oct 28, 2024 -

All American Ford of Hackensack responded

Adelyon36, we're delighted to hear that Tataiana provided you with professional and helpful service at All American Ford of Hackensack. Thank you for sharing your experience!

October 09, 2024

Excellent all the way They picked up my vehicle did the service and dropped my vehicle back at my house Outstanding Service More

by Sgt Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley, Jim Sabino, Kenneth Whyte, Jason Nazco, Rich Wolski, Amparo Garcia, Tim Gannon, Jose Organ, Shea Deverex
Oct 09, 2024 -

All American Ford of Hackensack responded

We're delighted to hear you had an outstanding experience with All American Ford of Hackensack! Our team is always here to make things convenient for you. Thank you for the great review!

October 01, 2024

Excellent service, everything explained and fixed and waiting time was short. Steven was very good. More

by MEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Laverde
Oct 01, 2024 -

All American Ford of Hackensack responded

Thank you so much for sharing your positive experience with Steven at All American Ford of Hackensack! We are pleased to hear that everything went smoothly.

September 27, 2024

Very professional, knowledgeable, quick service. Most excellent service.with pick up and delivery option available. More

by Padma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Kenneth Whyte, Jason Nazco, Rich Wolski, Amparo Garcia, Tim Gannon, Jose Organ, Shea Deverex
Sep 27, 2024 -

All American Ford of Hackensack responded

Thank you for highlighting the professional and quick service at All American Ford of Hackensack, Padma! We're glad to hear that our pick-up and delivery options added convenience to your experience.

September 13, 2024

They are nice costumer services I’m good take care with Lenna and everybody else More

by noella.md0289
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mss Leanna very nice service over the phone , Larry Rubin, Kenneth Whyte, Carlos Marin, Amparo Garcia, Jose Organ
Sep 13, 2024 -

noella.md0289 responded

Happy with everything in All American Ford dealer

Sep 16, 2024 -

All American Ford of Hackensack responded

We are happy to hear that Lenna and the All American Ford of Hackensack team delivered a five-star review! Thanks for stopping in.

Sep 16, 2024 -

noella.md0289 responded

Nice customer service !

September 12, 2024

Always like bringing my car to all American Ford for service. I can wait and it’s usually done very quick and everybody’s nice thank you very much.. More

by Mckinley_deadjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Kenneth Whyte, Jason Nazco, Rich Wolski, Amparo Garcia, Tim Gannon, Jose Organ, Shea Deverex
Sep 12, 2024 -

All American Ford of Hackensack responded

Thanks for the great feedback! We're glad to hear that our team at All American Ford of Hackensack provides quick and friendly service. We appreciate your continued trust in us!

August 30, 2024

Thank you it was easy to get an appointment for a recall bulletin issued was resolved More

by 2029pete4ot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Clinton
Sep 03, 2024 -

All American Ford of Hackensack responded

Thanks for the awesome review of All American Ford of Hackensack!

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