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All American Ford of Hackensack

Hackensack, NJ

4.6
1,478 Reviews

520 River Street

Hackensack, NJ

07601

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1,478 Reviews of All American Ford of Hackensack

August 06, 2015

Experience and knowledge Ken Whyte's knowledge and plain, understandable language was welcome to me. Too often I have been frustrated with dealer sales people. That was not More

by Teddyb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 08, 2015 -

All American Ford of Hackensack responded

Hello Teddy and thank you for your kind words! Ken is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best, Joseph Fisher, General Manager

August 04, 2015

Purchased a FORD FUSION 2016 Richard Clinton, Great SALES REPRESENTATIVE, incredibly patient, and very customer friendly environment, everyone is so helpful, and a pleasure to dea More

by Fusion2016_Louise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Sabino, Carlos Marin, Richard Clinton, Maleni Camacho
Aug 06, 2015 -

All American Ford of Hackensack responded

Louise, we would like to thank you for your wonderful feedback about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Richard was so positive. We always do our best to make sure all of our customers leave with the right vehicle. We look forward to seeing you again. Best, Joseph Fisher, General Manager

August 04, 2015

Great Dealership and service Carlos Marin is the only sales person we deal with, Ken Whyte is the only service person we deal with. & AAF is the best dealer. More

by Anni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 06, 2015 -

All American Ford of Hackensack responded

Hi Anni and thank you for this great review! We're excited to hear that Carlos and Ken took care of you! They are great assets and we appreciate all they do. Thank you again and we hope to see you again! Best, Joseph Fisher, General Manager

August 04, 2015

Amazing service I was recommended to see Eddie by a friend. I came in on a Saturday and he was so helpful. I gave him my budget and told him whatever kind of car he c More

by CrystalR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Watson
Aug 06, 2015 -

All American Ford of Hackensack responded

Crystal, it was a pleasure to read about your first buying experience working with Eddie. Congratulations on your new 2016 Fusion! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Best, Joseph Fisher, General Manager

August 03, 2015

COMPLETELY SATISFIED SUGGESTIONS AT TIME OF CHECK WERE MADE BY SERVICE ADVISOR - KEN WHYTE. HE REPLIED TO MY ASKING ABOUT WHAT CAN BE DONE TO BEST SERVICE THE VEHICLE IF L More

by PSITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 06, 2015 -

All American Ford of Hackensack responded

Thank you for the awesome feedback! Ken is an excellent service advisor and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. It was a pleasure to assist you and please let us know when we can do so again! Best, Joseph Fisher, General Manager

August 02, 2015

Best Buying Experience Ever! Have purchased several vehicles from several dealers over the years (I've owned over 15 cars) and can honestly say that I had the best experience here More

by BuildItTrue
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Fisher, Jesus Marante, Bryan Struk
Aug 04, 2015 -

All American Ford of Hackensack responded

We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that Jesus was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Joseph Fisher, General Manager

August 01, 2015

Excellent Service from All American Ford Kenneth Whyte, my Service Writer, was very responsive, professional and pleasant. The mechanic who serviced my car accurately diagnosed and repaired More

by Judyville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier - I don't know her name but she was excellent!, Kenneth Whyte
Aug 04, 2015 -

All American Ford of Hackensack responded

Judy, we would like to thank you for your kind words. We're glad to have Kenneth on our team and that we could provide you with a positive experience. We feel our service department is what makes All American Ford Hackensack special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Best, Joseph Fisher, General Manager

July 31, 2015

FORD "THE WORKS" SERVICE I'VE JUST HAD MY EDGE SERVICED , EVERYTHING WENT GREAT. KEN WHYTE HANDLED THE SCHEDULING, AND WHEN I ARRIVED TOOK EXCELLENT CARE OF ME. HE EXPLAINE More

by RICHD
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Whyte
Aug 04, 2015 -

All American Ford of Hackensack responded

Rich, we are truly grateful for this awesome review! We are thrilled that Ken was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook and follow us on Twitter for service specials! Best, Joseph Fisher, General Manager

July 31, 2015

ReNew of Lease Excellent Sales Consultant and Service will come back for my next one very satisfied also will tell all my friends Showed me everything about the ca More

by Ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter
Aug 04, 2015 -

All American Ford of Hackensack responded

Thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Best, Joseph Fisher, General Manager

July 31, 2015

Customer service review I recommend this dealership to anyone searching for a new vehicle. Rudy is awesome - a real sales pro who is professional, friendly and efficient. I'l More

by New Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Porter, Carlos Marin
Aug 04, 2015 -

All American Ford of Hackensack responded

Congratulations on your new vehicle. Thank you for writing such a marvelous review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Rudy was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Joseph Fisher, General Manager

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