All American Ford of Hackensack

Amazing Completely put me at ease with leasing my very first car. He made everything easy to understand and was so helpful. Steve Martino was also amazing to Completely put me at ease with leasing my very first car. He made everything easy to understand and was so helpful. Steve Martino was also amazing to work with and helped me with every step of the way. He was always available to answer all my questions. More

Great sales expereince They found the vehicle I was looking for quickly when another dealer could not and they came to me with a fair price from the start without any high p They found the vehicle I was looking for quickly when another dealer could not and they came to me with a fair price from the start without any high pressure tactics. More

Great experience My vehicle was serviced almost right away without making an appointment. Service advisor was very friendly and professional. Mr. Whyte was very concer My vehicle was serviced almost right away without making an appointment. Service advisor was very friendly and professional. Mr. Whyte was very concerned about the issue with my vehicle. More

A terrific experience The very minute my husband and I met TJ we instantly liked him and he made us both feel very comfortable. His objective was to help us get the car t The very minute my husband and I met TJ we instantly liked him and he made us both feel very comfortable. His objective was to help us get the car that we wanted and also the price. We had been shopping around at many dealerships and were undecided about the vehicle we wanted. We had also gone to a few other ford dealerships and no one was as helpful and as knowledgeable as TJ. We made our decision overnight went back to All American and got the Explorer. He got us the car and we picked it up the next day We are both very happy with our choice of car and the dealership. Mostly with TJ. He really was terrific and we look forward to working with him again. More

Key FOB and combination keypad malfunction I called for appointment and was given a close by date. I believe that my problem was unusual and therefore needed more attention to ascertan the pro I called for appointment and was given a close by date. I believe that my problem was unusual and therefore needed more attention to ascertan the problem. The combination key pad malfunctioned and I needed to call Ford roadside service while on vacation. Since my keys were locked in the car on purpose road service needed to come to open the car. First, Ford Roadside service was phenomenal arriving within 20 minutes and keeping me posted the entire time. For several months my remote key feature was not responding some of the time and was causing me aggravation. The problem was resolved with new battery and module replaced. Kenneth Whyte was extremely attentive, understanding and followed through with the details. I really could not say anything more positive about him. It is a pleasure to deal with him. Thank you Ken More

SERVICE VISIT 8/21/15 I had a service visit with my 2014 Ford Fusion on 8/21/15. Ken Whyte helped me and was so amazing in customer service, also I dealt with a Tim in s I had a service visit with my 2014 Ford Fusion on 8/21/15. Ken Whyte helped me and was so amazing in customer service, also I dealt with a Tim in service and he was great. Both very friendly, helpful & went out of their way to service my car needs. More

lease 2016 Ford Fusion Rudy Porter was a very knowledgeable, attentive and helpful sales person. He was very professional and would definitely recommend family and friends Rudy Porter was a very knowledgeable, attentive and helpful sales person. He was very professional and would definitely recommend family and friends to do business with Rudy. We hope to be loyal customers to All American Ford. More

Return Customers When we entered your dealership we knew we wanted to buy our new Fusion from Rudy Porter. We purchased a Fusion in March 2014 and are very satisfied w When we entered your dealership we knew we wanted to buy our new Fusion from Rudy Porter. We purchased a Fusion in March 2014 and are very satisfied with it and our new 2016 as well. Rudy is knowledgeable polite and did not hurry us, which we appreciated. He answered all of our questions, some more than once. He made sure we got the car we wanted right down to the beautiful blue color.We would recommend Rudy to our friends he is a gentleman and an asset to your company. More

Excellent The parts dept kept searching until they found the part for my 1997 Taurus. The service advisor kept my posted daily on what was happening. I was loa The parts dept kept searching until they found the part for my 1997 Taurus. The service advisor kept my posted daily on what was happening. I was loaned a new Ford Edge to drive while my car was worked on. Everyone was professional and friendly. More

The All American Scam I leased two cars from this dealership. One of my cars 2013 Fusion has had nothing but problems. Recall after Recall. The problem is they are "busy I leased two cars from this dealership. One of my cars 2013 Fusion has had nothing but problems. Recall after Recall. The problem is they are "busy" so they never have loaner cars. Then the Edge I have has been fine but recently had a problem with the transmission which I have heard has happened to multiple cars in this make and model but has yet to be a recall. Since the part is not covered under warranty they are charging us $1700 to repair and replace the part. Again took one full month to get a loaner car. More