All American Ford of Hackensack

Fast and efficient Kenneth was super friendly and very efficient. My oil change and tire rotation was very fast. It was a good experience and comfortable area to relax a Kenneth was super friendly and very efficient. My oil change and tire rotation was very fast. It was a good experience and comfortable area to relax and wait. More

leasing a new car It was a pleasant a fairly painless experience with Larry Rubin. He knew what I wanted and couldn't go above my means. I was hoping to go in after It was a pleasant a fairly painless experience with Larry Rubin. He knew what I wanted and couldn't go above my means. I was hoping to go in after the holidays but went in on the last Saturday before Christmas and was surprised it wasn't as stressful as I thought it would be. Had a good experience with Mr. Rubin, and I would send any friends or family over to see him if they asked about Ford. More

All American Ford is an exceptional dealership Great overall experience, I have purchased or leased 8 cars with them over the years and it has always been a pleasure. The owner has taken the time t Great overall experience, I have purchased or leased 8 cars with them over the years and it has always been a pleasure. The owner has taken the time to personally meet with me on numerous times. More

Buying a new car Brandon Rodriguez made buying a new car a wonderful experience. I travel from New York to All American Ford in Hackensack, NJ to shop for a car that I Brandon Rodriguez made buying a new car a wonderful experience. I travel from New York to All American Ford in Hackensack, NJ to shop for a car that I want and the way I wanted. Brandon patiently go thru inventory and even drive me to their flagship dealer at Paramus to look at other inventory. I finally decided on the Black Explorer Sports with options that I wanted, with the right price and the help to get the possibly lowest finance rate at 2.89%, I turn in a 3 year old Fusion and drove home with the new Explorer as a very happy person. Brandon is friendly and professional, I will not hesitate to be back for another car in the near future. More

Satisfied Return Buyer Rudy Porter made leasing a new car an enjoyable experience. He was very helpful with sound advice and very patient as we were picking out a car for a Rudy Porter made leasing a new car an enjoyable experience. He was very helpful with sound advice and very patient as we were picking out a car for a new driver. We started with an inquiry into used vehicles which he showed us the inventory and offered a test drive; but my attention was drawn to the new cars on the very large showroom. After discussing the buy vs lease options and physically trying out several models, we narrowed to the 2016 Focus SE. (My son is tall and does not fit into some vehicles) Rudy was very professional and offered extensive technical advice yet he was never pushy. We took a test drive followed by narrowing the color choices etc. Once the choice was made, which turned out to be an in stock at another location, he arranged to have the car and keys on site before we finished the initial paperwork. Rudy went over all the various controls and features, synched the phone, and made sure we were comfortable with the car before we left the dealership. I am a second time buyer at All American and I will be back for 2 more vehicles in the near future. We drove home in the new car after a professional, friendly and courteous sales experience. More

regular maintenance for oil change, etc. I had to drop my car off for maintenance. I have never had a problem getting my car serviced. I just waited for awhile until the shuttle got back wh I had to drop my car off for maintenance. I have never had a problem getting my car serviced. I just waited for awhile until the shuttle got back which had already been out taking other patrons home. They open at 7:30 a.m. Since I live right in Hackensack, it didn't take much time for me to get home. I was called when the work was done and then there was someone there to pick me up at my home (sorry, don't remember their names), but they were very accommodating and took me back to the Ford dealership to pick up my car. Now, it's running like new. I had the day off so driving me home and picking me up was easy. However, I work in Englewood. If I had to go to work, then you must call at least a month in advance to make an appointment to get a loaner car which would be easier for everyone involved if you had a rental car. More

I was taken in immediately as my car was not drivable. I was lucky that a loaner was provided as my husband was hospitalized and I couldn't be without a car. It took nearly a week to complete the job (wee I was lucky that a loaner was provided as my husband was hospitalized and I couldn't be without a car. It took nearly a week to complete the job (weekend) involved. Rich was helpful. And Alan okayed the loaner. I have all my service provided at All American Ford and even though it cost $2,300, I was glad to have my own car back in good shape. More

review There is a $1700 discrepancy Im waiting for Nelson the manager to contact me on. He said it would be next day, that was two days ago. There is a $1700 discrepancy Im waiting for Nelson the manager to contact me on. He said it would be next day, that was two days ago. More

Stress Free Walked in was taken care of immediately !! Left my vehicle and was given a ride home. Service Manager called me when it was ready for pick up. Walked in was taken care of immediately !! Left my vehicle and was given a ride home. Service Manager called me when it was ready for pick up. More

Exceptional Customer Service !!!! The Service was Excellent both from the Sales Department and from the Service Team. All went well and smoothly with my first oil change on my new ford The Service was Excellent both from the Sales Department and from the Service Team. All went well and smoothly with my first oil change on my new ford Transit 250 2015. More