All American Ford of Hackensack

Jim's customer service was outstanding during my last visit in Hackensack. He was patient, kind, and extremely helpful. He understands all of the new technology in my new Ford Edge, and was able to provi visit in Hackensack. He was patient, kind, and extremely helpful. He understands all of the new technology in my new Ford Edge, and was able to provide me with detailed education on all of the features my car has. Without Jim, I do not think my lease renewal experience would have been the same. I continue to be a customer of Ford because of workers like Jim. More

Great car/Great Dealer. Didn't feel pressured to buy the stang. Car was ready ahead of time. Good selection of Mustangs. No hidden costs or add ons. This is my second 2012 Ford in this calendar year. stang. Car was ready ahead of time. Good selection of Mustangs. No hidden costs or add ons. This is my second 2012 Ford in this calendar year. More

All American has a long list of other merit awards and I now have the pleasure to give them another unsolicited award. Why? Because they earned it. After countless frustrating years of buying and leasing ca now have the pleasure to give them another unsolicited award. Why? Because they earned it. After countless frustrating years of buying and leasing cars for myself and having to tutor car salesmen and their "managers de jour" about the real world, their products, outlandish price quotes, hidden charges and prevailing interest rates, I finally had the pleasure of dealing with a Organization that first and foremost is "PROFESSIONAL" in that their personnel are honest, knowledgeable, competent, efficient, reliable. I pride myself on being the customer from "xxxx". It is my compulsion that before I enter into any type of financial negotiating, that I do my "due diligence" as to who, what, when, why and where. After extensive research via the Internet and otherwise, I started my quest to get another car for myself. I checked out the ".Coms" that tout "get em while they're hot discount prices" and was contacted by three of their "Certified Dealers". Their prices were really "hot", that is, if I had an I.Q. of -32. Out of frustration that some things never change, pessimistically, I stopped at All American's Paramus Dealership. As a direct and proximate result of my "expertise" in automobile transactions, SURPRISE !! !!! it took me under ten seconds in abbrieviated conversations with Tom Ferraro and Anthony and later Chris to know that OMG I can't believe it these guys are for real. Best of all their "numbers" and mine were almost "twins" and with delight, we made the deal. In fact, their's were a little better than mine. Needless to say, I have joined their legion of "Happy Camper Customers". Nick Nasuta More

I'm having a very bad experience with this dealership. I bought a 2012 Ford 150 Raptor. I still haven't received my registration and license plate. Nobody return my calls or try to solve this problem. I tr bought a 2012 Ford 150 Raptor. I still haven't received my registration and license plate. Nobody return my calls or try to solve this problem. I truly believe they don't care about the customers after they papers are signed. also, they don't know what they are doing. 41 days and counting to register a truck.... More

The staff was extremely pleasant and helpful. This was my first experience buying or leasing a car and Julian made it a very pleasant experience. I will absolutely recommend this dealership to my friends my first experience buying or leasing a car and Julian made it a very pleasant experience. I will absolutely recommend this dealership to my friends and family. They were fantastic. More

This dealership was by far the most helpful and such a pleasure to visit. Everyone was so cheerful and friendly. It made my experiance a enjoyable one and I came out with a car that is great for me and my pleasure to visit. Everyone was so cheerful and friendly. It made my experiance a enjoyable one and I came out with a car that is great for me and my situations!! Thanks again More

These are excellent people. They made this as quick as possible. I am happy to be back in a Ford and working with AAF again, loving the new explorer. possible. I am happy to be back in a Ford and working with AAF again, loving the new explorer. More

Sale Person (Julian Santiago) was very helpful and knowledgable of the product we were interested in purchasing. He was freindly and easy to work with. knowledgable of the product we were interested in purchasing. He was freindly and easy to work with. More

i leased a new ford edge from carlos last week - he was very knowledgeable and helpful in guiding me to which vehicle best suited my needs. my family and i have dealt with carlos for several years and wil very knowledgeable and helpful in guiding me to which vehicle best suited my needs. my family and i have dealt with carlos for several years and will always go back for his services. not only was he helpful to me and my family, but was also able to help out my girlfriend - - she bought a pre-owned edge in october but was only given one key. although she returned and called a few times, the other key still was not returned by the previous leasee. carlos immediately had an extra key made, and was able to get it done same day. he could not be more professional and personable. we will definitely be seeing him again when it comes time to get our next vehicle. More

Jim Payne lied to save his butt. When proven wrong, he didn't man up and admit it. He took the low road and lied to me and his boss, Martin. Do not deal with him. He is the type that gives car salesmen didn't man up and admit it. He took the low road and lied to me and his boss, Martin. Do not deal with him. He is the type that gives car salesmen a bad name. More