All American Chrysler Jeep Dodge Ram of Odessa - Service Center

All American Odessa Went in for an oil change and tire rotation. The "Life Time" oil change service is the best thing I've ever done. Had received a coupon for what I t Went in for an oil change and tire rotation. The "Life Time" oil change service is the best thing I've ever done. Had received a coupon for what I thought was a $5.00 Tire Rotation, when I went to pay out, in fine print it was only $5.00 off regular price. Need to not have that in such fine print on coupons... Other than that service and staff was good as always... More

Recalls Didnt have a problem with communication and truck was ready in a timely manner. I was given an update everyday the truck was there thank you Didnt have a problem with communication and truck was ready in a timely manner. I was given an update everyday the truck was there thank you More

Basic service, warranty and recall work Service rep was helpful and knowledgeable, Unfortunately due to the websites broken scheduling service, my family wound up waiting from 1000-1630. Ser Service rep was helpful and knowledgeable, Unfortunately due to the websites broken scheduling service, my family wound up waiting from 1000-1630. Services rendered were up to expectations, warranty work was applied even though it very well could have been overlooked. Unfortunately not all the service work I requested and required was done. My transmission needed inspected and due to only having one transmission specialist, that would have been a week before it could be looked at. I also came to find that my fuel filter % had not been reset, to which I checked my invoice and found that it was not listed as having been replaced. All that being said, this dealerships service center is a good place to take your Dodge or Ram vehicle for rapairs. Staff is friendly, knowledgeable, and honest. Fortunately, they do have the customers best interest in mind, instead of so many other places focused on the bottom dollar. More

Car still unavailable to operate Took my vehicle back and forth plenty of times and they take forever and give you the run around for your car to come back out exactly the same Took my vehicle back and forth plenty of times and they take forever and give you the run around for your car to come back out exactly the same More

Great experience with Regina. Regina was the young lady who helped me. She was very kind and courteous. She even sent me texts to update me. Walked me to my car when finished. Regina was the young lady who helped me. She was very kind and courteous. She even sent me texts to update me. Walked me to my car when finished. More

Service Changed out parts and didn’t fix problem. Left truck there a few days and never figured out problem. Mechanic was never there and I asked to speak to Changed out parts and didn’t fix problem. Left truck there a few days and never figured out problem. Mechanic was never there and I asked to speak to him and was never able to. Took it else where and problem was diagnosed in a few hours. Had a couple of recalls and didn’t get them done in the few days that it was there. Had to pay to swap out parts that I did not take my truck in for. And new parts did the same as old parts. More