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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,082 Reviews

1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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June 18, 2020

Oil Change Have a "Lifetime Oil Change" at this dealership, best thing I ever bought. The staff is always fast, courteous, knowledgeable and I get the work done More

by C.Perkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina Mancha
Jun 24, 2020 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Your feedback is invaluable to our team. We appreciate you taking the time out of your day to leave us this amazing review. Sincerely, Rocky Barnes | Service Manager

June 17, 2020

Emily was very nice and courteous. Any question I asked her she would find the answer for me. She also checked on me through out the service to see if I needed anything and kept me updated on the timeframe More

by robby.bourque
Recommend Dealer
Yes
Employees Worked With
Emily Reddell
June 17, 2020

Awesome! I could not imagine a better group of people or facility! Fast and efficient! I will definitely be recommending this place to my friends and family! More

by KAEGANBARNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Rizzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocky Barnes, Chris Low, Norma Padilla, Emily Reddell
June 17, 2020

Customer Service Regina was awesome. Makes the whole experience painless and took the time to explain everything and called to give updates. Was there to escort me to More

by buckya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regina
June 16, 2020

Overall good Experience just a long wait to get my car back other than that the staff was 100% in helping me with my questions and concerns More

by aguirrebella432
Recommend Dealer
Yes
Employees Worked With
Norma Padilla
Jun 18, 2020 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Hello and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Rocky Barnes | Service Manager

June 15, 2020

Jason was very friendly helpful and informative.Answered Jason was very friendly helpful and informative. Answered all my questions about the oil change on my truck. Only downside was waiting 3 hours for an More

by SANTILLANAMELIA
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2020 -

All American Chrysler Jeep Dodge Ram of Odessa responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Jason assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, Rocky Barnes | Service Manager

June 15, 2020

The new car ports that are being put up in the parking lot is very nice. Emily was very professional and helped me get my service and recall taken care of. More

by REDWARDSMM
Recommend Dealer
Yes
Employees Worked With
Emily Reddell
Jun 17, 2020 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for the feedback! We are happy to hear about your positive experience at All American Chrysler Jeep Dodge of Odessa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rocky Barnes | Service Manager

June 11, 2020

They were very respectful and I did not have to wait long for them to do their job they brought my truck to last time I had to go to the back to get my truck thank you for your service even the little things More

by carvercora8
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Gonzales
Jun 15, 2020 -

All American Chrysler Jeep Dodge Ram of Odessa responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At All American Chrysler Jeep Dodge of Odessa, we value our customers and we look forward to seeing you on your next visit. Sincerely, Rocky Barnes | Service Manager

June 09, 2020

Prompt service, great customer service. Dropped my car off and it was ready within an hour. Emily pulled my car to the front for me. More

by charlabrown0310
Recommend Dealer
Yes
Employees Worked With
Emily Reddell
Jun 15, 2020 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for the feedback! We are happy to hear about your positive experience at All American Chrysler Jeep Dodge of Odessa, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Rocky Barnes | Service Manager

June 09, 2020

Norma was great, but the wait time again was frustrating. Not once have I come for a simple look change and waited less than two hours. This time it was three. The only reason I keep coming is because of the More

by jbenavente
Recommend Dealer
No
Employees Worked With
Didn’t meet with management dept, Candy Johnson, Norma Padilla
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