Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
All American Chrysler Jeep Dodge Ram of Odessa - Service Center
Odessa, TX
1,082 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center
Sort by
June 30, 2020
i would rate yalls performance a 10 all American always does a fatatiic job, what a wonderfull job well done. the people were friendly the place was clean, the restrooms were also clean all American always does a fatatiic job, what a wonderfull job well done. the people were friendly the place was clean, the restrooms were also clean More
by llopez100
Verified Customer
June 27, 2020
Took my truck in to get a coolant flush. They were able to get my truck in and out fast! I was really happy with the service! to get my truck in and out fast! I was really happy with the service! More
by TGRAN33
June 26, 2020
2018 Jeep Wrangler Safety Recall It took 5 weeks to get the vehicle back when it probably should have taken less than two days. Although helpful in some instances, the ball was reall It took 5 weeks to get the vehicle back when it probably should have taken less than two days. Although helpful in some instances, the ball was really dropped. More
by JASON_AKIN
Employees Worked With
Gina Mancha
June 26, 2020
friendly and efficient. Their attitudes are friendly and very helpful. I feel comfortable taking my car to Dodge because I know they will take care of it. Thankyou. Their attitudes are friendly and very helpful. I feel comfortable taking my car to Dodge because I know they will take care of it. Thankyou. More
by TAGUERO
June 26, 2020
I took my 2018 Ram 2500 in for service because the front end was making a popping noise while turning. I was told that all the ball joints and both hub bearing were bad and needed to be replaced. I was qu end was making a popping noise while turning. I was told that all the ball joints and both hub bearing were bad and needed to be replaced. I was quoted an outrageous price of $3600 to do that work and with money being tight due to COVID-19 I decided that I could do the work myself. I ended up buying quality name brand parts for less than $550 and spent about 3 hours of my time replacing the parts I was told were bad and my truck is still making the same noises. Im sure glad I didn't pay your prices. $550 was bad enough!!! I know service isn't free but its good practice to inform your customers of your hourly rate before charging $200+ to tell them something is wrong with their vehicle. I was never told a price before my truck was misdiagnosed!! More
by stephenjenkins1981
Employees Worked With
Norma Padilla
June 26, 2020
Love Emily and Jose. Emily is my number 1 go to person. Always makes my experience great. If Emily not available, Jose is my person. Always makes my experience great. If Emily not available, Jose is my person. More
by kelsey8
June 26, 2020
Vehicle service (oil change) was handled and completed quickly and easily. Regina, service department tech, took care of my service request in a pleasurable manner. quickly and easily. Regina, service department tech, took care of my service request in a pleasurable manner. More
by AKROMAN
Employees Worked With
Regina
June 26, 2020
Good visit. Everyone is friendly and helpful. Work is done well and quickly. I have always been treated well. Personal are eager to help with any problem. Everyone is friendly and helpful. Work is done well and quickly. I have always been treated well. Personal are eager to help with any problem. More
by awwatk
June 22, 2020
Took my Jeep gladiator for an oil change Arturo was the person who helped me he was very polite and friendly the service was very fast thought it was going to take longer thank you Arturo for all your help person who helped me he was very polite and friendly the service was very fast thought it was going to take longer thank you Arturo for all your help More
by OVARELA36
Employees Worked With
Arturo
June 19, 2020
Fast Service I dropped my car off at the dealership for a recall and an oil change. Drop off process was fast and efficient. Emily made sure I was notified by eith I dropped my car off at the dealership for a recall and an oil change. Drop off process was fast and efficient. Emily made sure I was notified by either text message or phone call. It was a good experience. More
by asiana68
Employees Worked With
Emily Reddell
