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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,082 Reviews
Call Service Center (432) 653-4898

1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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March 24, 2024

Walker was very helpful in getting oil change services on two of my vehicles and I had a tire patched. The patch didn't fully cover the hole so I brought it back for the evening and Walker was able to get it More

by Brandidiphi
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walker Hook
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Mar 25, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience with us, Brandidiphi. We are pleased to hear that Walker was able to assist you with your oil changes and tire patch efficiently. We appreciate your business and look forward to serving you again in the future.

March 22, 2024

I had the best experience with Janie whom was at the front desk. She made sure I was taken care of.. she was so nice and attentive to why I was there.. Walker was awesome! He explained everything that w More

by ARCHELLEAMOS
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walker Hook
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March 19, 2024

Everyone was extremely helpful and kind. The sales manager. The salesman. The finance manager all did an amazing job. Best experience I've ever had buying a car More

by ROGER46
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Tejada
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March 19, 2024

Very friendly and knowledgeable on my service Was greeted with a smile before and after my service More

by RICKYCHAVEZ432
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myra Vega
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Mar 25, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, RickyChavez432. We are delighted to hear that you found our staff to be friendly and knowledgeable during your service visit. We strive to provide excellent customer service, and we are pleased to know that we were able to meet your expectations.

March 18, 2024

Poor service, timeliness and overall experience I went to replace a part that was under warranty and received my car in worse condition than I dropped it off in More

by BARTSOBCZYK
Recommend Dealer
No
Employees Worked With
Myra Vega
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myra Vega
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March 15, 2024

Friendly fast service nice clean waiting area assistant gave great service my go to always More

by hyruiz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 26, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We appreciate the kind words and 5-stars!

March 15, 2024

Great customer service. I should have purchased my vehicle at this dealership. Will return for future service. More

by Rlc2966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 26, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for the great review an 5-stars!

March 12, 2024

I called and made an appointment to install new tire with Jose, service manager and to bring it in after checking tires in inventory. Brought vehicle in and got them installed. Thank you very much More

by Mario
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Myra Vega
Report | Print
Mar 13, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for the great review and 5-stars!

March 10, 2024

No communication. Would not return phone calls. Told would be 2 weeks turned into 2.5 months More

by Stunnagringo
Recommend Dealer
No
Employees Worked With
Walker
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Mar 13, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 580-2500 to let us know more.

March 09, 2024

On this occasion I was satisfied because it didn't take me long to do the oil change. More

by DELAOLIBRADO
Recommend Dealer
Yes
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Mar 13, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, DELAOLIBRADO. We are pleased to hear that you were satisfied with the quick service you received during your oil change. We appreciate your feedback and look forward to serving you again in the future.

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