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All American Chrysler Jeep Dodge Ram of Odessa - Service Center
Odessa, TX
1,082 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center
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December 21, 2020
They were great and did great service to my vehicle, I can always depend on them to get me in and out fast and taken great care of! can always depend on them to get me in and out fast and taken great care of! More
by Casias.jorge
Verified CustomerEmployees Worked With
Other Employees :
Norma Padilla, Emily Reddell
December 19, 2020
With regards to time and quality they may be the poorest choice in town. Truck was in there 3 months. Got it back once with parts not even hand tight installed. Sent it back to have engine replaced after th choice in town. Truck was in there 3 months. Got it back once with parts not even hand tight installed. Sent it back to have engine replaced after they test drove it and returned to me. The second time I had no passenger headlight or turn signal thankfully the supervisor corrected that for me. What infuriated me the most about this whole ordeal is no one would talk to me about my vehicle except the one specifically over my vehicle. No one else would even try and say call tomorrow. More
by Alligatorjoe
December 16, 2020
Regina was awesome, time well spent, from the moment I considered the repair to the service itself , I felt a if my concerns were held in high priority considered the repair to the service itself , I felt a if my concerns were held in high priority More
by sephirasdad
Employees Worked With
Regina
December 16, 2020
Work was completed and the service department was very helpful and friendly. I was kept informed of the progress throughout the work. Will use again if necessary. helpful and friendly. I was kept informed of the progress throughout the work. Will use again if necessary. More
by sabrinablaskey
Employees Worked With
Regina
December 14, 2020
Regina from service provided great customer service and had car serviced quickly. She kept in contact to update status on my vehicle. Would recommend to friends had car serviced quickly. She kept in contact to update status on my vehicle. Would recommend to friends More
by mfuentes24
Employees Worked With
Regina
December 10, 2020
Good service.. my only complaint is this survey making me write 25 words or more. I will no longer fill these out if it has these stipulatoons. write 25 words or more. I will no longer fill these out if it has these stipulatoons. More
by TEXAS432Y
Employees Worked With
Other Employees :
David miller, Norma Padilla, Emily Reddell
December 10, 2020
Always pleased when dealing with the employees of All American Dodge of Odessa. Awesome customer service, especially in the service department. The only place I trust my vehicle to get serviced. American Dodge of Odessa. Awesome customer service, especially in the service department. The only place I trust my vehicle to get serviced. More
by Candice Kasper
Employees Worked With
Regina
December 07, 2020
Sucks!! Took them a week to get 2 recalls on my vehicle done and to diagnose a problem I was having. Failed to communicate with me that if I wasn't going to fix my car there if warranty didn't cover the pr done and to diagnose a problem I was having. Failed to communicate with me that if I wasn't going to fix my car there if warranty didn't cover the problem that it would be 200 plus dollars! Didn't tell me until I went to pick up my vehicle. Called multiple times without answer checking on the status. Had to call the sales department to go check on my vehicle. When I finally got my vehicle (after closing time) becausei was trying to talk to the manager about not being informed about the fee. He didn't care! He just wanted to close for the day and said we had to pay or couldn't get our vehicle keys. When I got my vehicle the technician didn't even put my vehicle back together to how it was. But of course they were closed and couldn't get anyone's attention. Tried calling that week and no answer! I didn't go up there because I had to leave town on an emergency (in my other vehicle). I won't be returning! More
by adrianag_26
Employees Worked With
