All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Regina did an amazing job at walking me through the process and very detailed about car services. She was very helpful and informative with the car manual. process and very detailed about car services. She was very helpful and informative with the car manual. More

I brought my truck in to get it washed after the recent snow storm. Truck looks great now. It was ready at the time they said it would be. snow storm. Truck looks great now. It was ready at the time they said it would be. More

Emily was very friendly and prompt. She helped me right away and kept me updated on the status of my vehicle while vehicle was in service station. Thank you. away and kept me updated on the status of my vehicle while vehicle was in service station. Thank you. More

Very good ,very responsive, Home delivery was excellent, service department well organized., I have nothing but good things to say about the service I will continue to use Lithia Chrysler, Jeep service department well organized., I have nothing but good things to say about the service I will continue to use Lithia Chrysler, Jeep More

No one ever contacted me about the status of my vehicle. I had to keep calling back. The service I got was unacceptable. When I did pick up the car February 22, after it had been on your lot since January I had to keep calling back. The service I got was unacceptable. When I did pick up the car February 22, after it had been on your lot since January 27, it had been driven 61 miles. How is that even possible or necessary? I doubt it takes 61 miles to do a test drive. Needless to say, this whole experience has made me doubt whether my vehicles will ever come to your shop for service in the future. More

Very prompt, clean, and friendly always willing to Very prompt, clean, and friendly always willing to listen and not rush Have never had any issues with this service department in the last three yea Very prompt, clean, and friendly always willing to listen and not rush Have never had any issues with this service department in the last three years More

This was my first time getting an oil change at all american. Service was fast and the people were very friendly! Job well done, thank you! american. Service was fast and the people were very friendly! Job well done, thank you! More

Customer service from service tech was awesome. Greeted and instructed to pull in bay as soon as I showed up. Recommended to me proper oil change and fuel filter changes. Overall awesome and timely manner and instructed to pull in bay as soon as I showed up. Recommended to me proper oil change and fuel filter changes. Overall awesome and timely manner visit. More

Fast attention to the customer and service was performed and complete way before than planned, when completed the service i was let know that vehicle was ready and complete way before than planned, when completed the service i was let know that vehicle was ready More

Went in for oil change, work was quick and concise. Scheduled appointment online and that was super easy to do very pleased with overall service. Scheduled appointment online and that was super easy to do very pleased with overall service. More