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All American Chrysler Jeep Dodge Ram of Odessa - Service Center
Odessa, TX
1,082 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center
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October 06, 2021
Very professional and courteous. Took care of my Jeep really fast and provided great service. really fast and provided great service. More
by becky.henry39
Verified CustomerEmployees Worked With
October 05, 2021
All American CJDR of Odessa provides 5 star service from management, to sales, to service. management, to sales, to service. More
by SLBRACY77
Employees Worked With
Other Employees :
David, Rocky Barnes, Norma Padilla, Emily Reddell
October 04, 2021
Once again the absolute worst experience ever, consistently lied to, never received a phone call even though they stated they would multiple times, vehicle is almost a week past from original date consistently lied to, never received a phone call even though they stated they would multiple times, vehicle is almost a week past from original date of when it was supposed to be fixed and still not fixed. Absolutely will never be returning to this dealership or any dealership they own More
by JMENTO91
Employees Worked With
Other Employees :
Unsure of all the names but essentially all 7 people I talked to are inadequate at their jobs and lack basic communication skills, Norma Padilla, Joseph Rodriguez
October 01, 2021
Jason Etherton is always helpful, explanatory and knowledgeable when we show up for service or maintenance knowledgeable when we show up for service or maintenance More
by babygirlconcon1
Employees Worked With
September 21, 2021
I took the Jeep in and left over night for an oil change. I picked it up the next day and drove it home. The next morning we loaded it for an out of town trip. When backing out of the garage my wife noticed I picked it up the next day and drove it home. The next morning we loaded it for an out of town trip. When backing out of the garage my wife noticed three oil spots where it had been parked. We proceeded to the dealership on Saturday morning. They got it in fairly quickly but it delayed us on leaving town. Probably lost at least an hour for them to repair a leak on the filter More
by davidcimco
Employees Worked With
September 14, 2021
Got an oil change. Nice folksEasy check inEasy check Got an oil change. Nice folks Easy check in Easy check out Fifteen words Fig Got an oil change. Nice folks Easy check in Easy check out Fifteen words Fig More
by livelydoc
Employees Worked With
September 12, 2021
Extremely poor service. From the beginning. It was just 2 days short of being there 12 weeks, to get my service done. Your advisor lied to us on several occasions, did not relay information to the mechani 2 days short of being there 12 weeks, to get my service done. Your advisor lied to us on several occasions, did not relay information to the mechanics, did not order parts needed, when asked several times about additional items needed fixed while waiting for other parts, she ignored that as well. Warranty people had requested several times for information that advisor didn't send... case got closed. Had to go into dealership personally to get some of these issues worked out and the "case" reopened. Asked for copies of paperwork and photos and never received them. Not happy. Not happy at all!!!!!! More
by richdm
Employees Worked With
Other Employees :
Dealt with Vince and with the general manager, James, as well/, Rocky Barnes, Norma Padilla, Emily Reddell
