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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,082 Reviews

1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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April 15, 2024

Jose was very helpful! Its always a friendly service center! Thank yall for your help! More

by Sm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your kind words, Sm! We are pleased to hear that Jose provided you with helpful and friendly service during your visit. We appreciate your feedback and look forward to assisting you again in the future.

April 14, 2024

If I could give a zero star review I would. Not only was the service the worst I’ve ever had at any dealership but everyone in the service was very rude and unprofessional I will not be returni More

by Groot@barracudadh.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Mandell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Rizzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We are truly sorry to hear about your negative experience at our dealership. We strive to provide excellent service to all of our customers and it is disappointing to hear that we fell short in your case. Thank you for sharing your feedback with us.

April 14, 2024

He’s nice and courteous and very polite, remembers their customers by name. When people take the time to remember you it’s always a nice touch. More

by ANDERSONSURVEYS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Mandell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocio Bejarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Gallia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We appreciate the lovely feedback of All American Chrysler Jeep Dodge Ram of Odessa. Thank you and have a great day!

April 12, 2024

regular costumer ! super quick and easy they get you in and out would definitely recommend More

by mulate2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marijayne Vidales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thanks for the wonderful review! We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

April 12, 2024

100% awesome job , I was just missing the odometer sticker reading on my windshield for next oil change More

by ELVIAARISTA0116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your positive feedback and for bringing the missing odometer sticker to our attention. We appreciate your business and look forward to serving you again in the future.

April 09, 2024

Terrible dealership I would never recommend using for service. Made an appointment two weeks before taking my Jeep in for two recalls they said they would get it done while I was on vacation for two week More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Gallia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this to our attention, NOEMAIL20. We apologize for the delay in servicing your Jeep and understand your frustration. We will address this issue internally to ensure it does not happen again in the future.

April 06, 2024

Good courteous and professional service. Walter Hook was get good to explain what was done to comply with the recall. More

by AJONES7060
Recommend Dealer
Yes
Employees Worked With
Walker Hook
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walker Hook
Apr 08, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience with us, AJONES7060. We are pleased to hear that Walter provided you with courteous and professional service while explaining the recall compliance. We appreciate your feedback and look forward to assisting you again in the future.

April 06, 2024

Ms. Myra Vega was absolutely a pleasure to deal with. She was knowledgeable, friendly and very helpful! More

by Ja27deleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your experience with Ms. Myra Vega at All American Chrysler Jeep Dodge Ram of Odessa. We are thrilled to hear that she provided you with excellent service.

April 06, 2024

He never returned my phone call to find out when you all can fix my vehicle More

by Chris Solley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walker Hook
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this to our attention, Chris. We apologize for any inconvenience this may have caused. We will address this issue with our team to ensure better communication in the future.

April 05, 2024

Service department was courteous and attentive. We will continue to have our services performed there More

by José V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lemons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your five star review. The All American Chrysler Jeep Dodge Ram of Odessa team is delighted we could serve you so well.

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