All American Chrysler Jeep Dodge Ram of Odessa - Service Center
Odessa, TX
1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center
Great customer service. Was really happy with the way they were able to get me in quick. Was really happy with the way they were able to get me in quick. More
Our company vehicle was in your shop for 6 months while you and Chrysler Corp tried to decide if the engine replacement would be covered by warranty. Ultimately you determined that it would not be covered you and Chrysler Corp tried to decide if the engine replacement would be covered by warranty. Ultimately you determined that it would not be covered by warranty, which was the wrong decision as we gave you our service records for this vehicle. In the 6 months our vehicle was in your shop, we continued to make payments to our lender and to Chrysler Capital, and you have thus far not reimbursed us for any of our out of pocket expenses while you held our vehicle hostage. To add insult to injury, you also charged us $3300 for tearing the engine down. This is the worst experience I/we have had with any dealership or manufacturer, and we will not be buying any more Chrysler products. because of this. So, our experience was absolutely horrible with your dealership and Chrysler Corp. More
Very poor service and a big lack of communication. Associates are rude and not knowledgeable of the job. Associates are rude and not knowledgeable of the job. More
General Manager down to the lowest rank first day salesman, it just an awesome welcoming. salesman, it just an awesome welcoming. More
great customer service really on top of there job and making sure that you are taken care of. making sure that you are taken care of. More
Great ppl took jeep in to be serviced and they were so professional, nice and kind. Just all around awesome. Thank You ODESSA CJD and THANK YOU REGINA ARTURO. professional, nice and kind. Just all around awesome. Thank You ODESSA CJD and THANK YOU REGINA ARTURO. More