All American Chrysler Jeep Dodge Ram of Odessa - Service Center

had issues getting in for scheduled service with the dealership I bought my car from which promted me to call around to find a place that could get me in. Spoke with Walker from All American in Odessa. dealership I bought my car from which promted me to call around to find a place that could get me in. Spoke with Walker from All American in Odessa. Received excellent service from him. From the moment I spoke with him on the phone to the moment I left, I had a great experience. From now on I'll be taking my car here. More

Took a bit before I was helped. But then quick and excellent service as always. But then quick and excellent service as always. More

I didn’t appreciate the dishonesty on paperwork. I paid down pmt on vehicle which was not a problem was asked to pay for gap, which I did and still being financed for it. The gap insurance was taki I paid down pmt on vehicle which was not a problem was asked to pay for gap, which I did and still being financed for it. The gap insurance was taking off thru dwn pmt and not where it was actually supposed to go. I like the car but the Jose was very rude when doing paperwork and I had to break the ice even for him to speak because he looked mad. My boss was with me and told me we should have walked out and gone somewhere else. Don’t recommend this place. More

Like how nice they are very welcoming people. Also like how fast they are with the service. Also like how fast they are with the service. More

Took great care of me and got my truck fixed in a timely manner would recommend to anyone manner would recommend to anyone More

Very poor customer service and they tend to forget a lot of stuff. Need more employees that want to get stuff done of stuff. Need more employees that want to get stuff done More

Went above and beyond to make sure my truck was taken care of and the recall resolved care of and the recall resolved More

Was good helped with everything that was needed, got paperwork and things in order quickly paperwork and things in order quickly More

Everything was done that I asked of the staff. Professional and courteous. Thank you very much Professional and courteous. Thank you very much More

Quick complete service. Friendly customer service Nice waiting area. Informative on a questions. Easy to talk with Friendly customer service Nice waiting area. Informative on a questions. Easy to talk with More