Back

All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,082 Reviews

1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Sort by
December 15, 2023

All the service very good Avery all the time I go there could not ask for any thing better More

by THEOLEMAN396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We hope to see you again soon at All American Chrysler Jeep Dodge Ram of Odessa. Until then, take care!

December 09, 2023

I have not had any problems with this dealership’s service department I get in and out and if they cannot get to me timely they offer a ride to where I need to be. More

by MWOMACK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with our service department. We're glad to hear that you haven't encountered any problems and that our team has been efficient in getting you in and out. We also appreciate your feedback on our offer for a ride when needed. We strive to provide excellent service to all our customers and we hope to continue serving you in the future.

December 08, 2023

great and fast service. glad i made an appointment or i would have waited a lot longer. mentioned a car wash but didn’t happen oh well maybe next time More

by scott.o.laf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Padilla, Emily Reddell
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review, Scott. We appreciate your kind words about our great and fast service. We apologize for the oversight regarding the car wash. We will make sure to address this issue internally to ensure a better experience for you and our future customers. We look forward to serving you again in the future.

December 07, 2023

Great service provided by Myra, and SERVICE MANAGER Jose Tejada! I can always count on My TRX getting fast, same day, friendly service. Thank Y'all!! More

by gilbertramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, gilbertramirez! We are delighted to hear that Myra and Service Manager Jose Tejada provided you with great service. We strive to deliver fast, same day, and friendly service to all our customers, so it's rewarding to know that we met your expectations. We appreciate your support and look forward to serving you again in the future.

December 04, 2023

My vehicle has been in the shop over 18 months. My messages all go without answer and it is clear to me that I will be made to pay out of pocket despite having full coverage insurance. I cant get a More

by ALEXA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Padilla
Dec 06, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this matter to our attention, Alexa. We apologize for any inconvenience or frustration you have experienced regarding your vehicle being in the shop for an extended period of time. We understand how important it is to have clear communication and timely updates throughout the repair process. We will review your case and work on addressing the issues you have raised to ensure a resolution. Thank you for your patience.

December 02, 2023

Took 4 hours to get an oil change, then my keys were lost so I waited for an extra 45 min. More

by GALLEGOS3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Dec 11, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this matter to our attention. We apologize for any inconvenience or frustration you have experienced regarding your vehicle being in the shop for an extended period of time. We understand how important it is to have clear communication and timely updates throughout the repair process. Thank you for your patience.

December 01, 2023

This visit was under an hours amount of time. My service was a car inpsection for state registration. The team was quicker than what was originally estimated to me. More

by SOMETHINGROSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, SOMETHINGROSE. We're glad to hear that your visit for a car inspection for state registration was completed in under an hour. Our team strives to provide efficient service, and we appreciate your feedback. If you have any further questions or concerns, please don't hesitate to reach out.

November 28, 2023

Wonderful place and so friendly treated me like family will go back and I told my friends they need to buy from them! More

by Smalania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for the wonderful 5-Star Review!

November 23, 2023

Great service, friendly customer support and quick service! I recommend this dealer ship to my friends ! More

by ROBMEL04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lemons
Nov 27, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for taking the time to share your positive experience at All American Chrysler Jeep Dodge Ram of Odessa! We are thrilled to hear that you received great service, friendly customer support, and quick service during your visit. We truly appreciate your recommendation to your friends. If there is anything else we can assist you with in the future, please do not hesitate to reach out.

November 17, 2023

Came to get my brakes done here because I usually get my oils change done and I have never had any issues and the staff has always been awesome.y vehicle is my work vehicle so I asked before dropping it off More

by TAHLIA SANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Walker from service department
Nov 20, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Hi there, TAHLIA. We are disappointed to see just 3 stars! Give us a shout when you can at (432) 580-2500 so we can discuss. Thanks so much!

...
12
...