Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,082 Reviews
Call Service Center (432) 653-4898

1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Sort by
December 27, 2023

The only thing I didn't like was the LONG wait. Everything else was ok. More

by FRANCIE.ARZATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't get a name.
Report | Print
Dec 28, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave us a review, FRANCIE.ARZATE. We appreciate your feedback and are glad to hear that you found everything else to be okay. We apologize for any inconvenience caused by the long wait and will take this into consideration as we strive to improve our service.

December 26, 2023

Great service all the time, Myra was taking care of my truck, she was taking care of my vehicles before and she is always kind, definitely ill bring my vehicles again to All American Odessa More

by Alejandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Alejandro, for your kind words and for choosing All American Chrysler Jeep Dodge Ram of Odessa for your vehicle needs. We appreciate your continued trust in Myra and our team, and we look forward to serving you again in the future.

December 25, 2023

Vers accomodating staff, great service and very helpful . I WILL CERTAINLY HAVE MY NEXT SERVICE HERE More

by LAREBILYRAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for your kind words, LAREBILYRAG! We are thrilled to hear that our staff provided accommodating service and were helpful during your visit. We appreciate your support and look forward to serving you again for your next service.

December 25, 2023

Great customer service… but took too long. .I will return right when it opens to avoid long wait More

by SAMCAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Padilla, Emily Reddell
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, SAMCAST. We appreciate your positive feedback about our customer service. We understand that waiting can be frustrating, and we apologize for any inconvenience caused. We value your business and hope to serve you better in the future.

December 24, 2023

I checked in at 7:50. My oil change anf tire rotation wasn't completed unti 20:30... More

by RRAMIREZ16
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lemons
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your feedback, RRAMIREZ16. We apologize for any inconvenience caused by the delay in completing your oil change and tire rotation. We understand that your time is valuable, and we strive to provide efficient and timely service to all of our customers. We appreciate your patience and hope to have the opportunity to serve you better in the future.

December 23, 2023

Very poorly managed, don’t show any customer appreciation, not courteous at all…not very professional! More

by TVALLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Mandell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

December 19, 2023

TRUCK WAS THERE FOR OVER 4 MONTH OVER A SEAT MOTOR AND IS STILL NOT RIGHT. THIS PLACE IS A SKID MARK ON RAMS xxx. DONT WASTE YOUR TIME AT THIS DEALERSHIP. THEY SUCK. IM TAKING IT TO A DEFFERENT DEALERSHIP TO More

by klight0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma Padilla, Emily Reddell
Report | Print
Dec 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to provide feedback on your experience at All American Chrysler Jeep Dodge Ram of Odessa. We appreciate hearing from our customers and value your opinion. We apologize if you felt that our customer service was lacking and that we did not meet your expectations. We strive to provide excellent service and will take your feedback into consideration as we continue to improve our operations.

Dec 29, 2023 -

klight0 responded

In other words they are not going to do anything about it worst dealership ever

December 19, 2023

Service was excellent and convenient. . Jaime was very helpful and informative on the process as this was my first experience getting my vehicle serviced at the Odessa Dodge House. More

by Spadoni.katelyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime
Report | Print
Dec 26, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, Katelyn, for your kind words! We're thrilled to hear that you had an excellent and convenient experience with us at All American Chrysler Jeep Dodge Ram of Odessa. We're glad that Jaime was able to provide you with helpful and informative service during your first visit. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

December 18, 2023

Great Team, Great service, Great Service! !!! Thank you all for always taken care of me and my service needs. Jose has a great team around him, and Myra always greats me with a smile!!!! More

by gilbertramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thanks a bunch for your kind words, gilbertramirez. It's reviews like this that make us at All American Chrysler Jeep Dodge Ram of Odessa excited to come into work every day.

December 18, 2023

The dealership was able to get me in on the spur of the moment for an oil change which I needed to get before traveling up north. More

by IDANICKERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Etherton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 19, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for your review of All American Chrysler Jeep Dodge Ram of Odessa! We truly appreciate the feedback and hope to hear from you again.

1
...
10
11
12
...
109