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All American Chrysler Jeep Dodge Ram of Odessa - Service Center

Odessa, TX

4.3
1,082 Reviews
Call Service Center (432) 653-4898

1,082 Reviews of All American Chrysler Jeep Dodge Ram of Odessa - Service Center

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January 19, 2024

Fui hacerle el cambio de aceite a mi carro y después de 3 largas horas de espera, me entregan el carro y me voy a mi casa, cuando me doy cuenta que está botando aceite por el tapón, gracias a la ayuda de Mar More

by MMOYA1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maryjane
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Jan 22, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for bringing this matter to our attention, MMOYA1986. We sincerely apologize for the inconvenience and frustration you experienced during your recent visit for an oil change. We understand the importance of a properly functioning vehicle and take your concerns very seriously. Rest assured, we will investigate this issue thoroughly to ensure it does not happen again in the future. We appreciate your feedback and regret any inconvenience caused.

January 09, 2024

very good service, always attentive and helpful, told me how long it was going to take but they did it sooner than expected More

by DANIELPEREZ091377
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, DANIELPEREZ091377. We are thrilled to hear that you received very good service from our team. It is our commitment to be attentive and helpful to all our customers. We understand the importance of providing accurate time estimates, and we are glad that we were able to complete the service sooner than expected. We appreciate your feedback and look forward to serving you again in the future.

January 08, 2024

Myra was great. you need more accommodations for the people that wait for their autos to be serviced and or repaired. More

by RONGHINES57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to leave a review, RONGHINES57. We appreciate your feedback about the waiting accommodations for our customers. We understand the importance of providing a comfortable and convenient waiting area for our valued customers and will take your suggestion into consideration as we continue to improve our services. Thank you again for choosing All American Chrysler Jeep Dodge Ram of Odessa.

January 07, 2024

Myra and Jose did amazing! Thank you both for everything, God bless you all. Can’t wait to come again. More

by irmarosas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for your kind words, irmarosas! We're thrilled to hear that Myra and Jose provided you with an amazing experience. We truly appreciate your support and can't wait to welcome you back to All American Chrysler Jeep Dodge Ram of Odessa. God bless you too!

January 06, 2024

I will aways buy from All American Jeep Dodge Ram of Odessa because. they aways give very good service More

by THEOLEMAN396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tejada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you so much for your kind words! We strive to provide exceptional service to all of our customers, and we're thrilled to hear that we've been successful in your case. If you ever need anything in the future, please don't hesitate to reach out.

January 03, 2024

Does not help to fix your problems and don’t call you either to inform you More

by RAMCIN05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Tejada
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Reddell
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Jan 03, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

While we are thankful for your feedback, we would like to learn more about why your experience was not an exceptional one. Reach out to us at (432) 580-2500 to let us know how we can improve for your next visit.

December 29, 2023

The dealership service team are quick, knowledgeable,and friendly. They always call when vehicle is ready or if there is a problem. More

by biancarenekobi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Dec 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you, BIANCAGARCIA2003, for taking the time to share your positive experience with us! We're thrilled to hear that you consistently receive amazing service and that our workers are always in a great mood. We appreciate your loyalty and look forward to serving you for all your automotive needs.

December 29, 2023

Jonathan Lemons went above and beyond for me and my truck! I love having my truck serviced there. More

by Cody Valenzuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lemons
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Jan 02, 2024 -

All American Chrysler Jeep Dodge Ram of Odessa responded

Thank you for taking the time to share your positive experience with us, Cody! We're delighted to hear that Jonathan Lemons provided exceptional service for you and your truck. It's always our goal to go above and beyond for our customers, and we're glad to know that we've met your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out.

December 28, 2023

Myra Vega did an amazing job getting my inspection done in a fast and friendly manner. More

by ALLEE_731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myra Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We appreciate the lovely feedback of All American Chrysler Jeep Dodge Ram of Odessa. Thank you and have a great day!

December 28, 2023

amazing service, never a long wait and workers always in a great mood! will always come here for everything! More

by BIANCAGARCIA2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sam
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Dec 29, 2023 -

All American Chrysler Jeep Dodge Ram of Odessa responded

We appreciate your kind review of All American Chrysler Jeep Dodge Ram of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

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