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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa
July 27, 2021
I made my appt and brought my Jeep in first thing in the morning. Then I get a call at 11:00-ish that the don’t have the part. I was promised I’d be called when part/airbag came in. Well, that was months ag morning. Then I get a call at 11:00-ish that the don’t have the part. I was promised I’d be called when part/airbag came in. Well, that was months ago and I’ve heard nothing. So disappointing. Saving grace was the shuttle to get me to work and back to pick up my Jeep Togo home. More
by HELLER.FAYETTE
Verified CustomerEmployees Worked With
Jose Tejada
July 27, 2021
Asked to see a car that was confirmed to be available before I showed up. Then was told that the car was not available. They said they had a few cars that were similar but did not go through them with m before I showed up. Then was told that the car was not available. They said they had a few cars that were similar but did not go through them with me they just picked one and said it was the only one I could get approved for. Then I later found out the Other options were cheaper and I could’ve gotten approved. So I went ahead and got the car they suggested. After my purchase I found out the car they sold me had an accident report, I also received the car dirty, found a box of condoms on the back seat. They did not bother even getting the trash out. I vacuumed it myself. When I asked about some scratches on the car the salesman told me on the phone they couldn’t do anything about it because it was after the sale. I did not get any help whatsoever and prettt much got excuses and workarounds for them to make their money. The car also had a cracked windshield which they said they would fix, when I texted the salesman asking when I could bring it in he told me he would find out, he then just started sending me screenshots of his conversation with the service manager which did not even provide helpful information nor give me the answers I asked for. Will not be going back there and will be telling my family and friends that I highly discourage taking their business there. More
by NJ
Employees Worked With
T-Mike, Joe Ortega
July 26, 2021
Writing in reference to a different date as wrong email was in system and did not receive emails from you’ll. Had truck serviced on 01/09/21 and had to take back. The seal on filter was put in wrong and o was in system and did not receive emails from you’ll. Had truck serviced on 01/09/21 and had to take back. The seal on filter was put in wrong and oil was leaking. This had happened once before and also had to take truck back. More
by lupegallardo20
Employees Worked With
Arturo Gonzales
July 21, 2021
Robert Salazar excellent person great sales man ,took time to explain and answer questions we had , my wife and me went home on our brand new vehicle for the 1st time time to explain and answer questions we had , my wife and me went home on our brand new vehicle for the 1st time More
by 19AGUILAR70
Employees Worked With
Robert Salazar
July 19, 2021
AWESOME!!! I don’t ever have to wait very long for my Jeep. They are very friendly, helpful, and quick. They check on their customer. Jeep. They are very friendly, helpful, and quick. They check on their customer. More
by bec10san
Employees Worked With
Wesley Haggerton , Cynthia Alvarado, Jason Etherton, Norma Padilla
July 19, 2021
I am very pleased with the sales and service that I received. very good people to work with. I definitely recommend working with this dealership! received. very good people to work with. I definitely recommend working with this dealership! More
by AMANDAW1518
Employees Worked With
Jorge, Rocky Barnes, Robert Pate, Rocio Rizzo, James Taylor
July 18, 2021
Great place to buy a vehicle. Everyone told me no but David Miller got me approved and into a nice vehicle. Another thing they listen to what you want and not just see you as a sale. Very satisfied with David Miller got me approved and into a nice vehicle. Another thing they listen to what you want and not just see you as a sale. Very satisfied with the experience. More
by jonramos9425
Employees Worked With
David Miller
July 16, 2021
David is a good car salesman. I will do business with him as long as he's still working there. Me and my husband bought for vehicles and I said my daughter over there. He helps her to. as long as he's still working there. Me and my husband bought for vehicles and I said my daughter over there. He helps her to. More
by SHANNONPERKINS200
Employees Worked With
David, James Taylor
July 16, 2021
Fantastic service, only downfall was had a scheduled appointment at 10am, still had to wait until noon for service to be completed. Staff is fantastic and so friendly! appointment at 10am, still had to wait until noon for service to be completed. Staff is fantastic and so friendly! More
by SHANNON.RAVEN
Employees Worked With
Arturo, Norma Padilla
