All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa
Grecia Ortiz y Joseph Rodríguez nos brindaron muy buen servicio muy amables nos explicaron cada duda que teníamos hacen excelente su trabajo servicio muy amables nos explicaron cada duda que teníamos hacen excelente su trabajo More
I took the Jeep in and left over night for an oil change. I picked it up the next day and drove it home. The next morning we loaded it for an out of town trip. When backing out of the garage my wife noticed I picked it up the next day and drove it home. The next morning we loaded it for an out of town trip. When backing out of the garage my wife noticed three oil spots where it had been parked. We proceeded to the dealership on Saturday morning. They got it in fairly quickly but it delayed us on leaving town. Probably lost at least an hour for them to repair a leak on the filter More
Extremely poor service. From the beginning. It was just 2 days short of being there 12 weeks, to get my service done. Your advisor lied to us on several occasions, did not relay information to the mechani 2 days short of being there 12 weeks, to get my service done. Your advisor lied to us on several occasions, did not relay information to the mechanics, did not order parts needed, when asked several times about additional items needed fixed while waiting for other parts, she ignored that as well. Warranty people had requested several times for information that advisor didn't send... case got closed. Had to go into dealership personally to get some of these issues worked out and the "case" reopened. Asked for copies of paperwork and photos and never received them. Not happy. Not happy at all!!!!!! More