All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa
Israel and Rocio were wonderful to work with, both going the extra mile to make sure everything was handled correctly and quickly. I look forward to doing more business with them! the extra mile to make sure everything was handled correctly and quickly. I look forward to doing more business with them! More
Thanks to everyone in the service department that helped us with our truck. A special shout out to Jamie she really is great at her job and helped us so much. You guys rock. us with our truck. A special shout out to Jamie she really is great at her job and helped us so much. You guys rock. More
The service was great! Jamie was an outstanding service person. She called after maintenance repairman looked at my Jeep and told me what needed to be repaired. She then ca Jamie was an outstanding service person. She called after maintenance repairman looked at my Jeep and told me what needed to be repaired. She then called and gave me an estimate of cost and called when the work was complete. More
The service department was outstanding. Service representative was very attentive and very informative. All of my requests were attended to. Service representative was very attentive and very informative. All of my requests were attended to. More
Our company vehicle was in your shop for 6 months while you and Chrysler Corp tried to decide if the engine replacement would be covered by warranty. Ultimately you determined that it would not be covered you and Chrysler Corp tried to decide if the engine replacement would be covered by warranty. Ultimately you determined that it would not be covered by warranty, which was the wrong decision as we gave you our service records for this vehicle. In the 6 months our vehicle was in your shop, we continued to make payments to our lender and to Chrysler Capital, and you have thus far not reimbursed us for any of our out of pocket expenses while you held our vehicle hostage. To add insult to injury, you also charged us $3300 for tearing the engine down. This is the worst experience I/we have had with any dealership or manufacturer, and we will not be buying any more Chrysler products. because of this. So, our experience was absolutely horrible with your dealership and Chrysler Corp. More