All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa
They misdiagnosed my truck, we waited about a month for the part to come in and it wasn’t even the issue. I took the truck back no more than 30 minuets after it was “ready”. The paperwork stated they test the part to come in and it wasn’t even the issue. I took the truck back no more than 30 minuets after it was “ready”. The paperwork stated they test drove it, but there’s absolutely no way given the fact that I could tell the problem was still there before leaving the parking lot. It’s been 4 days since I dropped it back off and they haven’t touched it. The service department refuses to answer the phone or call you back. Find another dealership for service. More
I had a check engine light pop up on my jeep. Dropped it off and was told they were behind 2.5 weeks, which was ok with me as they needed.to replace recalls as well. My jeep was returned with no Dropped it off and was told they were behind 2.5 weeks, which was ok with me as they needed.to replace recalls as well. My jeep was returned with no issues and well ahead of schedule, vacuumed and.washed in.pristine condition.. I am stingy with praise but can honestly say the team at All American Chrysler Jeep Dodge in Odessa has an exempliary crew. Friendly and effecient they are what all of us are hunting in customer service. I highly recommend if you are in need. Sincerely, Sherry M More
My experience at this dealership was great, my service advisor Norma Padilla took care of me in a prompt manner. I was greeted by Yanely Villa at the show room/ waiting area, she took time to explain thi advisor Norma Padilla took care of me in a prompt manner. I was greeted by Yanely Villa at the show room/ waiting area, she took time to explain things that were not explained at the dealership that I bought the car at (swell motor company), great experience all the way around. More
I've done a lot of business with this dealership in the past. Swore I'd never again. However, Sales Associate Armando changed my mind. My husband and I are very happy with our new purchase and extremely past. Swore I'd never again. However, Sales Associate Armando changed my mind. My husband and I are very happy with our new purchase and extremely happy with the job Armando and others have done for us. More
We walked in without having intention to buy a vehicle, but after a drive test and the kindness of the sales person we felt in love with our Wagoneer. This is the most beautiful SUV I have seen with great but after a drive test and the kindness of the sales person we felt in love with our Wagoneer. This is the most beautiful SUV I have seen with great features.. we are loving it and definitely made a great deal. More
Grecia and Rocio were wonderful. They truly gave exceptional customer service. Made my car buying experience hassle free and with no stress and anxiety. Very friendly and professio They truly gave exceptional customer service. Made my car buying experience hassle free and with no stress and anxiety. Very friendly and professional. More