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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,930 Reviews of All American Chrysler Jeep Dodge Ram of Odessa
April 16, 2023
This place keep my vehicle for 3 months and after they said it was fixed I went to go pick up my vehicle. Once I got in it and was about to drive off the lot, I noticed the problem I brought my vehicle in said it was fixed I went to go pick up my vehicle. Once I got in it and was about to drive off the lot, I noticed the problem I brought my vehicle in for was not fixed and was still there. I’m frustrated that I have only driven my Jeep gladiator for only 3 weeks and I had to take it in and they keep it for 3 months. I’ve been paying on a vehicle I haven’t even driven I payed a lot of money for this vehicle at this dealership and they can’t even try to help. There service at the service department is garbage and they should try finding new people. The manger is no help either. I will never buy another vehicle for this place just because of the service department. More
by BRYANTAGARCIA
Verified CustomerEmployees Worked With
Jose Tejada, Jason Etherton, Norma Padilla, Emily Reddell, Myra Vega
April 13, 2023
So far I have had very good luck with service for my new Dodge Ram pickup. The staff is friendly and helpful. No complaints!!! As far as the sales staff, they could be a little bit better educated concernin Dodge Ram pickup. The staff is friendly and helpful. No complaints!!! As far as the sales staff, they could be a little bit better educated concerning pricing of vehicles offered with off-road kits, etc. There was a $22K difference between the price of the truck and the sticker and the salesman failed to tell me that. I ended up buying but it just wasn't a good look for AA. More
by BMCLAUGHLIN2
Employees Worked With
Rocio in Finance - 5 stars, Myra Vega
April 12, 2023
My vehicle has been in this shop for over a year and I can’t seem to get anyone to even look at whatever issue remains - my messages seem to go unanswered for more often than not can’t seem to get anyone to even look at whatever issue remains - my messages seem to go unanswered for more often than not More
by ALEXA
Employees Worked With
Norma Padilla
April 12, 2023
Technician replaced part under dashboard and was not reassembled correctly. Found spare screw on passenger floor board. Makes annoying whistling sound on Highway. Took vehicle back because repair did reassembled correctly. Found spare screw on passenger floor board. Makes annoying whistling sound on Highway. Took vehicle back because repair didn’t correct problem and brought Whistling issue to service department’s attention and it was not corrected. More
by Tml
Employees Worked With
Jaime
April 07, 2023
Even though the gentleman was a new representative he was very cordial and pleasant to deal with. I very much like the new waiting room it just needs some water as I don't drink coffee but other than that ev very cordial and pleasant to deal with. I very much like the new waiting room it just needs some water as I don't drink coffee but other than that everything was good. More
by Scgeorge68at
Employees Worked With
Jose Tejada, Jason Etherton, Norma Padilla, Emily Reddell, Myra Vega
April 05, 2023
We went to get a oil change for our eco-diesel. It didn’t take long for them to do it. My wife is disabled and after y’all were finished you back the truck into the bay and she didn’t have to go so It didn’t take long for them to do it. My wife is disabled and after y’all were finished you back the truck into the bay and she didn’t have to go so far. Thank you! Your salesman Samuel was quite spectacular in our departure. More
by juanny.delgado
Employees Worked With
Samuel Armour, Jason Etherton
