All American Chrysler Jeep Dodge Ram of Odessa

Service Sux The service here is the worst I've ever seen. Nothing but a bunch of lying chumps working in this place. Took one of my work trucks in for recalls a The service here is the worst I've ever seen. Nothing but a bunch of lying chumps working in this place. Took one of my work trucks in for recalls and computer upgrades and oil change after two weeks they said they had to order a part it would be in the next day and be ready the following Tuesday. Called left messages never got return call went to dealership to find out what the deal was nothing had been done to the truck the new rep I talked to said no parts had to be ordered for the repairs they were doing and the truck would be ready by the end of the day or next morning he would call when its ready. 2 days later call leave him message to call me never get a call back a week and half later finally go up there again because the sorry excuse of a rep don't believe in returning calls or flat a__ is ignoring me and I'm told the truck is ready, no reason as to why nobody can call and tell me or answer the phone. Get the truck back crawl underneath to see what all they did and see that the old oil filter is still on it so they never changed the oil but made sure to charge for it. Take it back tell them they didn't change the oil and the guy has a crappy attitude with me. Get the truck back go 30 miles and the check engine light is back on. Honestly don't think the truck ever got pulled into their shop and had anything done to it. Will never take another company truck or personal vehicle to this shop again. More

No effort to please I wanted to buy a jeep her. I wanted to do it really badly. They however did not feel like selling me one, talking to me or even considering what I wa I wanted to buy a jeep her. I wanted to do it really badly. They however did not feel like selling me one, talking to me or even considering what I wanted. I spent a great deal of time reading and researching. I knew I wanted a white Jeep Sport S preferably in white. I also told them my two deal breakers were a standard transmission and cloth seats. So they immediately start trying to sell me a very expensive Rubicon with an automatic transmission and leather seats. This went on for several visits while they refused to listen to me and would not consider ordering me what I wanted. Eventually they started telling me that they could not get that configuration. So I got on the internet and tried to find other dealers that might have a standard transmission Jeep. Much to my surprise I found the exact vehicle I wanted (white, Sport S, Standard Transmission) at the All American in San Angelo. More

Satisfied Once again Maranda came through for us my husband was in car wreck car was a total loss,called Maranda told her we needed another car she took care of Once again Maranda came through for us my husband was in car wreck car was a total loss,called Maranda told her we needed another car she took care of everything got us in another car super fast.my husband refuses to deal with anyone else this is our 3rd car she has put us in,she's the best. More

Great Sevice Mr. Joe Ortega and Mr. Michael Rizzo both took the time to talk to me. Once I got my foot in the door, it was all about taking care of the customer an Mr. Joe Ortega and Mr. Michael Rizzo both took the time to talk to me. Once I got my foot in the door, it was all about taking care of the customer and nothing else. Both Joe and Michael were cool and calm and didn't pressure me into anything. Joe got me into what I wanted to get into to and did everything he could to get my payments down to where I wanted. I thank them for their time and efforts and I was very please with their service. More

Exceptional Service Maranda went above and beyond her duties as a salesperson. She did an amazing job and met all my expectations prior/after I purchased the 2017 Daytona Maranda went above and beyond her duties as a salesperson. She did an amazing job and met all my expectations prior/after I purchased the 2017 Daytona Charger! More

Satisfying low pressure buying experience Miranda Rimer really went the extra mile without all the usual annoying pressure tactics you see so much of these days when searching for your next ve Miranda Rimer really went the extra mile without all the usual annoying pressure tactics you see so much of these days when searching for your next vehicle. More

"Excellent salesperson " Villalobos Car buying experience was amazing thanks to Maranda going above and beyond her duties to provide a great atmosphere and great service. She is defini Car buying experience was amazing thanks to Maranda going above and beyond her duties to provide a great atmosphere and great service. She is definitely my go to person for my next vehicle purchase. Thanks for everything Maranda. More

Helpful and Very Professional It was a great experience buying my own car. The staff was very helpful and were willing to inform me of everything needed. Totally recommend! It was a great experience buying my own car. The staff was very helpful and were willing to inform me of everything needed. Totally recommend! More

Piss poor Never again! Crooked types. I swear Service works off commission or bonus, cause I replaced a part straight from the dealer. This did not fix the prob Never again! Crooked types. I swear Service works off commission or bonus, cause I replaced a part straight from the dealer. This did not fix the problem. Tried other options-no fix. Finally decided to bring it in to dealership. Started out at $185 then estimate jumped to $420. Spoke with Arnold and he then said it's $740 and we'll order parts tomorrow and be done by end of week. Get a call on Friday(today) that it's finished and final cost $1040. Whoa! Thanks for the heads up info. They are giving their customers limited information and basing their customers as nothing but fools. Be careful More

Great experience Awesome customer service. Great salesmen awesome atmosphere would recommend this dealership to everyone went in and had a good dealing with Sam got us Awesome customer service. Great salesmen awesome atmosphere would recommend this dealership to everyone went in and had a good dealing with Sam got us into what we wanted More