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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
February 05, 2020
Ram Mega Cab 2500 Samuel was great with the deal on trading my two Ram trucks in and aided in cancelling the extended warranty I didn't want with finance man, Joe. He a Samuel was great with the deal on trading my two Ram trucks in and aided in cancelling the extended warranty I didn't want with finance man, Joe. He also found person to ride to my home to bring back 2nd trade. Great sales man. He pushed getting hitch, bumper, and running boards on truck and also detail of truck. Sam setup my phone to Bluetooth also. More
by CURTISALLUMS27
Verified Customer
February 03, 2020
This dealership has great customer service...they are courteous & polite & help with any questions or concerns I may have... definitely great service as always as far as I'm concerned courteous & polite & help with any questions or concerns I may have... definitely great service as always as far as I'm concerned More
by R.MARTINEZ2188
Employees Worked With
Emily Reddell
January 31, 2020
Awesome service! Samuel will get you the ride you want. Victor made the buying process pleasant. Bobby was extremely understanding of our situation dealing with one o Samuel will get you the ride you want. Victor made the buying process pleasant. Bobby was extremely understanding of our situation dealing with one of our vehicles. More
by bell janet
Employees Worked With
Victor García, Bobby Pate, Samuel Armour, Victor Garcia, Robert Pate
January 31, 2020
It was pretty easy going with a great salesman. I told Sam what I wanted and what I could pay and he ran with it and I got a nice truck with most everything I wanted. All in all a really good experience. Sam what I wanted and what I could pay and he ran with it and I got a nice truck with most everything I wanted. All in all a really good experience. More
by BADBOYCOLEY
January 29, 2020
Worst service I have ever had. Very unprofessional and rude Cynthia Alvarado and Rocio Rizo laughed and said well give us a call when you find 3,000 laying around to put down. I have never in my life felt rude Cynthia Alvarado and Rocio Rizo laughed and said well give us a call when you find 3,000 laying around to put down. I have never in my life felt so put down before but thanks to all American Chevrolet for helping me out. More
by Benito Sandoval
January 26, 2020
Great service!I have been dealing with Sam for many years.Never have I had any problems dealing with him or anyone else.good job years.Never have I had any problems dealing with him or anyone else.good job More
by TERAMIEMILLER
January 23, 2020
My service assistant Myra has been great has kept me updated on every detail really nice I would definitely go back any time that I need anything serviced on my car will definitely recommend to all my f updated on every detail really nice I would definitely go back any time that I need anything serviced on my car will definitely recommend to all my friends and family and anyone who may have trouble with there vehicle thank you so much for your hard work and most of all thank you for being humble and nice it’s a rarity to find people who go out of there way for the customer. More
by XAVIER.CHAVIRA
Employees Worked With
Other Employees :
Norma Padilla, Emily Reddell
January 23, 2020
Always very helpful and get the job done when we have to bring our vehicles in for oil changes and recalls or anything else that is needed. bring our vehicles in for oil changes and recalls or anything else that is needed. More
by MHAYNES_67
Employees Worked With
Other Employees :
Norma Padilla, Emily Reddell
January 23, 2020
Lack of Communication & fllow up My New truck ( which I did not buy there ) suddenly started acting funny in the transmission, I call the service department to see if I could get my t My New truck ( which I did not buy there ) suddenly started acting funny in the transmission, I call the service department to see if I could get my truck looked at and then repaired. The service advisor that I spoke to informed me that it would be 3 to 4 days before it could be looked at. I dropped off the truck and had to rent transportation from the dealership. I called to check on my truck 3 days after dropping it off, the service advisor explained that the technician had looked at it and my transmission needed to be replaced or rebuilt. She was going to check on parts. From that point on every time I called, I spoke to a couple different service advisors, each one said they would go see what the status was and call me back and never did or would. So I wait a day and call back and the same thing would happen again and again. So after several attempts with emails and phone calls, I finally call costumer service to try to get some answers on the repairs on my truck. A call was also made to the GM to try to get some answers. Surprisingly with in an hour of the call to the Asst. GM I got word that my truck would be ready the next day. 2 weeks of no word, then a call to costumer service and the Asst. GM, and it was suddenly repaired. Its a Ram product so it shouldn't matter where service work is done !! I have been a Ram owner sense 2007 and have purchased 6 Ram truck in that time frame. That should be worth something to you all and the brand !! It should matter which dealership I purchase from, its still a Ram !! More
by kellyejohnson1961
Employees Worked With
Alisia and Ryan
