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All American Chrysler Jeep Dodge Ram of Odessa
Odessa, TX
1,930 Reviews
Our team provides unmatched customer service and delivers top-quality vehicles that impress you. Whether you're in the market for a new car or just need some routine maintenance, we're here to exceed your expectations every step of the way. Come see us today near Odessa, Midland, and West Odessa, TX, and discover what sets us apart!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
July 30, 2020
I was satisfied and with there professional performance and very pleased and didn’t wait a lot of time they maybe you fell good and like no worries of my car and very pleased and didn’t wait a lot of time they maybe you fell good and like no worries of my car More
by marquez1927om
Verified Customer
July 29, 2020
Easily Approved Fast Service Quick Paperwork Great Easily Approved Fast Service Quick Paperwork Great Customer Service Kept The Guest Hydrated With Water lol Detailed The Vehicle Full Tank O Easily Approved Fast Service Quick Paperwork Great Customer Service Kept The Guest Hydrated With Water lol Detailed The Vehicle Full Tank Of Gas Great People More
by TIFFANYSANTANA432
Employees Worked With
Rey Rubio , Wesley Haggerton
July 27, 2020
Disappointed I am very disappointed in the service. I bought my Durango there and was very satisfied with that part of the business. But the oil change experienc I am very disappointed in the service. I bought my Durango there and was very satisfied with that part of the business. But the oil change experience is very disappointing. I waited for 2 hours for and oil change. I bought the life time oil change when I purchased my car, so therefore I really don't want to go anywhere else. I don't have enough space to tell you about my experience, but all I have to say It surely needs to be improved so your customers don't have to wait so long. More
by JL70
Employees Worked With
Arturo
July 25, 2020
Bought my car new in 2014 - always a positive experience and hassle free when taking in for routine services and recalls. This will be my first choice when in the market for a new vehicle in future years. and hassle free when taking in for routine services and recalls. This will be my first choice when in the market for a new vehicle in future years. More
by Josie
Employees Worked With
Regina - service advisor
July 23, 2020
Truck was leaking oil after an oil change it never did that before. It’s almost new under 90k miles on it and my service rep had an attitude. that before. It’s almost new under 90k miles on it and my service rep had an attitude. More
by dannylegorreta
Employees Worked With
Don’t his name
July 23, 2020
Not completely satisfied with my experience. I had to call the warranty company myself to verify eligibility. Regina called me and said the parts were not covered. When I asked for a reason she said “I d call the warranty company myself to verify eligibility. Regina called me and said the parts were not covered. When I asked for a reason she said “I don’t know.” I then had to call MOPAR myself and asked for a reason. That’s when I learned that the parts were covered under my warranty. Regina provided inaccurate information. She was nice about it, but definitely not the best service. I never had any contact with the service department people, so not sure who to pick there. More
by MTCINTHYA
Employees Worked With
Regina, Norma Padilla
July 21, 2020
Exceptional experience! All three gentlemen were extremely courteous and helpful and made sure we were happy with the end result. My son's is very happy with his car. Thank you all!! extremely courteous and helpful and made sure we were happy with the end result. My son's is very happy with his car. Thank you all!! More
by NADINGFAM
Employees Worked With
Ken Griner, Victor Garcia and Christian Garza, Victor Garcia
July 20, 2020
Thank you Sammy Luna for helping me find my new vehicle. I'm very happy with it! Very courteous and friendly atmosphere. Great selection in vehicles. I'm very happy with it! Very courteous and friendly atmosphere. Great selection in vehicles. More
by KIMMYKITTY10
Employees Worked With
Sammy Luna
July 20, 2020
Sales man tried to tell me I had to all my personal stuff on the car when trading it in after i told them it didn't come with the car. Then did a horrible job cleaning the new car I just bought. Not ha stuff on the car when trading it in after i told them it didn't come with the car. Then did a horrible job cleaning the new car I just bought. Not happy at all More
by TONYMARTINEZ5537
Employees Worked With
Victor Garcia
July 20, 2020
Took almost exactly 2 hours for an oil change and state inspection. I was told I was the first one in line at 7:30am and that it shouldn’t take too long. 2 hours in my opinion is a little ridiculous for an inspection. I was told I was the first one in line at 7:30am and that it shouldn’t take too long. 2 hours in my opinion is a little ridiculous for an oil change and inspection when I didn’t have anyone in front of me. I was never introduced to anyone in the service department therefore I marked everyone in service with 5 stars. Kinda unfair to give 1 star to someone that had nothing to do with my service!? However, you dot have the option to leave that question blank???!!! More
by anb20082009
Employees Worked With
Other Employees :
Norma Padilla, Emily Reddell
