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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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December 02, 2021

Poor customer service!!Never returned my phone calls and always got the answering machine!!I asked for full details on what other maintenance it needed to be put on paper and it wasnt done More

by jcestrada75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Our team has acknowledged this review.

December 01, 2021

Very friendly staff, work was done professionally. Enjoyed the waiting rroom area it was very comfortable More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Buddy Jones - General Manager

December 01, 2021

Y’all need to make appointments for customers before they bring their vehicles in for service that way they are sitting at the dealer for weeks waiting to be worked on if y’all want to pay my truck payment t More

by codycoggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Our team has acknowledged this review.

November 30, 2021

Service department is lacking in customer service. I am so disappointed in them. I have purchased 2 vehicles from there and love the sales department but this time around having to deal with the service de More

by Lindsey Crotwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Lindsey, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Buddy Jones - General Manager

November 30, 2021

Each person that worked to help us get to where we wanted on our deal was phenomenal. Great customer service and a pleasure to work with. More

by Madyson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Holmes
Dec 03, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Buddy Jones - General Manager

November 30, 2021

Love this place they guys here are sweet and amazing people. They made my dream come true More

by Shelby9010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Cummings, John Coronado, Ronnie Almeida, Alex Castaneda
Dec 03, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this review, Shelby! We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Buddy Jones - General Manager

November 30, 2021

Alex worked on my challenger to fix my screen , he had it ready with in minutes… super great full More

by RozaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Cummings, John Coronado, Ronnie Almeida, Alex Castaneda
Dec 03, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

RozaM, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Buddy Jones - General Manager

November 29, 2021

Went in to get a free oil change on my Grand Cherokee that has Jeep wave program... After the service was done the oil pressure warning came on. Went back and talked to service tech and manager. They d More

by mr.crazynutz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Almeida
Dec 03, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Buddy Jones - General Manager

November 29, 2021

Quick, we’ll done, and friendly! Dropped it off, and picked up about hour later More

by FloydR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Dec 01, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

FloydR, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Buddy Jones - General Manager

November 25, 2021

Excellent service. Technician courteous and friendly. Paperwork was all in order and they provide automotive recommendations through emails. More

by DI1417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Nov 30, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Buddy Jones - General Manager

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