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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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December 16, 2021

I feel like I was taken advantage of by the service department. Luckily I went elsewhere for a second opinion. I contacted the general manager about my experience and the service department should be More

by CATTLE69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Our team has acknowledged this review.

December 16, 2021

Took three hours for oil change. I was told it would be a few minutes. One of the techs smoked strawberries vape in my truck and left his vape machine in it. The charged me $571. That’s ridiculous. More

by Papoo.ayers55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Your feedback has been forwarded on to our team and we are currently looking into this matter.

December 15, 2021

I was pleased to be able to use my lifetime oil contract without having to make an appointment. It was quick and easy and all.the folks were friendly. More

by rachelgmorse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Dec 20, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Buddy Jones - General Manager

December 15, 2021

Great group of people and easy to work with no hassle and always willing to help More

by LMB20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Dec 20, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Hello, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Buddy Jones - General Manager

December 15, 2021

In and out quickly for safety recall, friendly and helpful over the phone and in person More

by Wadeday07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Dec 20, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Buddy Jones - General Manager

December 14, 2021

Lexi took my call late in the afternoon and met me at the door upon arrival. She was very polite as was the rest of the team. My alignment on my truck only took 30 minutes and was fairly priced compared to a More

by JARED.SANDERS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Buddy Jones - General Manager

December 10, 2021

Poor customer service and parts left off of truck. Had to make a second trip back to service to have issues corrected. More

by Corey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Buddy Jones - General Manager

December 09, 2021

A professional team providing the best customer service to the military community in San Angelo More

by OCEANMARS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Dec 13, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for this amazing review! We really appreciate your business. Buddy Jones - General Manager

December 09, 2021

They did what needed to be done in a timely manner , took they’re solo time to get my vehicle done right More

by Bjmendoza2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We are so glad to read that you had such a positive experience at our dealership. We can't wait to see you again soon. Buddy Jones - General Manager

December 09, 2021

As I walked in no one really said anything for about 2 minutes till someone finally said how can I help. So it’s not the worst place customer service, but not the best. This the only dealership in town so More

by Delverth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Dec 14, 2021 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Buddy Jones - General Manager

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