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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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January 04, 2022

They are very un organized and didn’t rest my oil life or check anything else on my vehicle! More

by s.ramirez4045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Buddy Jones - General Manager

January 03, 2022

This Dealership is First Class! Everyone there is very Professional n Friendly. Looking forward to going there for basic service. More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 06, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Buddy Jones - General Manager

January 03, 2022

Thank you for assisting with the rental car!! I understand that being backed up and short staffed caused the delay in repairing my Jeep. Alex was kind and caring. More

by BSHAWRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
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Jan 06, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

BSHAWRN, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Buddy Jones - General Manager

December 31, 2021

Everyone is always helpful, diligent, knowledgeable, courteous, and are very good at following up with the customer More

by GOT2BECANADIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Jan 05, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Buddy Jones - General Manager

December 31, 2021

Service was great. Employees were very professional. Completed job prior to time projected by service team More

by lafosse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Jan 05, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Buddy Jones - General Manager

December 31, 2021

Alex in the service department was a great help and he got me in for my oil change quick and was very respectful and professional More

by R_pettus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Report | Print
Jan 05, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Buddy Jones - General Manager

December 30, 2021

This truck spent first 4 months in the shop Still not fixed!!!!!!!!!!!!! Continue to have problems More

by MAGGIE.MIDDLETON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cisneros, Alex Castaneda
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Jan 10, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Buddy Jones - General Manager

December 30, 2021

Good service manager. Todd is awesome. Eddie the service Good service manager. Todd is awesome. Eddie the service tech is very professional & does a heck of a good job. More

by Ram Dually
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Buddy Jones - General Manager

December 29, 2021

Mop oil change was done in a reasonable time period. We were greeted and treated courteously. We were notified of completion via cell phone as requested. More

by lou.czarnecki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Report | Print
Jan 04, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Buddy Jones - General Manager

December 29, 2021

Great service and fast and reliable. I was in and out in no time. Always a pleasure using this service department. Thanks. More

by RICHDIAZ66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Report | Print
Jan 04, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Buddy Jones - General Manager

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