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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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September 19, 2023

Mark Valdez who works for this dealership was very awesome, and professional in his line of work!!!! I would definitely be a repeat customer to All American Chrysler Jeep Dodge Ram of San Angelo!!! I More

by CASTILLOCHASSIDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark,Valdez
Sep 22, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mark was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Dwayne Hiser - General Manager

September 19, 2023

Lexie is the best service writer I have ever encountered Give her a raise please More

by DBARNY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul McClure
Sep 22, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the awesome feedback! You're right, Lexi is an excellent service adviser and we appreciate all she does for us! I'm very happy to hear that she was there to provide you with great service. Dwayne Hiser - General Manager

September 19, 2023

Did not get my truck in at scheduled time because lost my appointment and then could not find my truck after done. Had to wait almost an hour for them to finish my service because of lost appointment. Eddie More

by BROWNWILL33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Dwayne Hiser - General Manager

September 18, 2023

Good service easy to work with clean work place know how help with with the problem u have More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coy Carney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your kind words. We feel our service department is what makes All American Chrysler Dodge Jeep RAM of San Angelo special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Dwayne Hiser - General Manager

September 15, 2023

Worst dealership I have ever made business I thought they would be representing the brand better More

by BERNARDOROMO35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aubrey Trufant
1.0
This rating includes all reviews, with more weight given to recent reviews.
Coy Carney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Thurman Ragsdale
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Najera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing this review regarding your experience with us, Bernardo. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dwayne Hiser - General Manager

September 12, 2023

Bought a used car they were to do an point inspection on , check battery, tires windshield wipers none of that was done one week after I got it had to replace battery but it was so corroded and there was no More

by MSTEWART19633
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dwayne Hiser - General Manager

September 12, 2023

Now that they use appointments for oil change. The time has reduced dramatically. Great job took me less than thirty minutes More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at All American Chrysler Dodge Jeep RAM of San Angelo. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Dwayne Hiser - General Manager

September 05, 2023

They always take care of me and my family when it ones to servicing our vehicles. More

by KBLOODALMEIDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your kind words. We feel our service department is what makes All American Chrysler Dodge Jeep RAM of San Angelo special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Dwayne Hiser - General Manager

September 02, 2023

Very professional and helpful, friendly. Cody Clemens gave me what I needed.,answered my questions. More

by C234CS50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this great review! I am very happy to hear that Cody could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Dwayne Hiser - General Manager

September 01, 2023

My truck sat for three weeks without anyone looking at besides the initial battery check. I ended up just picking it up and taking it to Firestone just to find out it was the battery after all. It was fix More

by DAMON COLVIN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Damon, we strive to provide a positive service experience for every person, and it appears that we did not fully achieve that during your visit. Customer service is a top priority for our dealership, and it's important that our guests feel taken care of and at ease during the entire process. If you are open to giving me a chance to make things right, I invite you to contact me at your earliest convenience. Dwayne Hiser - General Manager

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