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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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December 02, 2022

Great at making their customers happy very patient and helpful answered all my questions I had More

by STEPHANIEBLANCHARD1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Almeida, Alex Castaneda
Dec 07, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to write this fantastic review! Dwayne Hiser - General Manager

December 02, 2022

As of right now, not very happy with them. Was told a month at maximum for my service, but is now fixing to exceed the month that they have had my vehicle in shop. More

by jayyisai1130
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Castaneda
Dec 07, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Dwayne Hiser - General Manager

December 01, 2022

Problem never resolved. Engine light never came off was told I had to check with warranty they were not helpful. Knowing my warranty was almost out. More

by CTORREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Dec 06, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dwayne Hiser - General Manager

December 01, 2022

I would never recommend them, they sold me a lemon car, 6 months and still struggling More

by SUSANA_BAUTISTA81
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Dec 06, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Dwayne Hiser - General Manager

November 29, 2022

The service was great! They got us in & out quickly! This is why we take all our business to All American! More

by Ram3500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Dec 02, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Dwayne Hiser - General Manager

November 28, 2022

Great service and everyone was very friendly and helpful they let me know what services they were doing to the vehicle More

by filiberto.soto.0920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate your kind words about our service team. Thank you for choosing All American Chrysler Dodge Jeep RAM of San Angelo for your vehicle needs. Dwayne Hiser - General Manager

November 25, 2022

My vehicle was serviced fast and the guys were friendly. They had me on way way quickly. More

by TIFFANY.MOORE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Nov 30, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your review and business as a customer! Dwayne Hiser - General Manager

November 24, 2022

Seems to promise getting you done quickly, doesn’t happen! Very upset customers while I was there, thank goodness I’m patient! More

by SUSIETEXANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Castaneda
Dec 01, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dwayne Hiser - General Manager

November 23, 2022

I wasn't given a time-frame on the service. I waited 4 hrs for a oil change. More

by KingOfTexas325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Nov 30, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate learning about your recent service with us. I strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Dwayne Hiser - General Manager

November 23, 2022

Your female employee behind the counter was very rude to Alex and then to me. More

by Cmhjdh94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Castaneda
Nov 30, 2022 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Dwayne Hiser - General Manager

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