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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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March 25, 2023

I've been here a couple of times on a moments notice and the service department is the best I've had. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Dyer , Alex Castaneda
Mar 29, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dwayne Hiser - General Manager

March 25, 2023

Very poor customer service. They don’t know how to tell the truth about what is going on. Give false information on when service will be finished. Service takes way to long. More

by J.KNOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Doverspike, Alex Castaneda
Mar 29, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact us at your earliest convenience. Dwayne Hiser - General Manager

March 24, 2023

Sals great. Service dept bit slow. They had to be checked because of stopping to do something else and I was waiting for my car. More

by Lacookib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Shuttersworth
Mar 29, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Dwayne Hiser - General Manager

March 24, 2023

I get my oil changed here every time. The service reps are always professional and helpful. I appreciate the free coffee in the lounge. The candy machine refills could come a little more More

by CARLOSW2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Mar 29, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Dwayne Hiser - General Manager

March 23, 2023

The service advisor, Eddie, did a fantastic job facilitating getting our truck back in our hands quickly. He made sure we were aware of the cost upfront. Eddie has always taken good care of us! More

by TBHENDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the awesome feedback! You're right, Eddie is an excellent service adviser and I appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Dwayne Hiser - General Manager

March 23, 2023

Excellent customer service. Friendly staff and great deals! Easy process to get the vehicle of your dreams! More

by BC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Foley
Mar 28, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking time out of your day to share your experience with everyone. I believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Dwayne Hiser - General Manager

March 23, 2023

I was in and out for an oil change in about 20 minutes. Everyone is friendly and I don’t have to wait too long for service. More

by JOURMAIN.MATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Dwayne Hiser - General Manager

March 23, 2023

Nice dealership Friendly people a little over price. Nice atmosphere. Over all was very nice and friendly More

by DAVIS1066
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott , Ronnie Almeida
Mar 28, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Dwayne Hiser - General Manager

March 22, 2023

Had an appointment, had to be rescheduled due to foamy meeting. Took a lot of my time. Not convenient. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Castaneda
Mar 25, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Dwayne Hiser - General Manager

March 21, 2023

It is the most helpful dealership I have ever delt with. I have already passed the word. More

by MIKEWELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris is great, Todd Cummings, John Coronado, Ronnie Almeida, Alex Castaneda
Mar 23, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Dwayne Hiser - General Manager

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