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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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May 23, 2023

I've never had less than a two hour wait when I've taken my car in for an oil change. It doesn't matter if I did or didn't have an appointment. The last time I took my vehicle in I told them the car was sha More

by ROBSR61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at All American Chrysler Dodge Jeep RAM of San Angelo does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Dwayne Hiser - General Manager

May 20, 2023

The Service Advisors are friendly, courteous, and knowledgeable professionals. They exceed my expectations every time I visit. More

by Reuben L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for this amazing review! We really appreciate your business. Dwayne Hiser - General Manager

May 18, 2023

Made an appointment, when I showed up with my car they said they don't see me listed. Took my car anyways but then there 3 hour timeframe took 8 hours and still didn't diagnose anything whatsoever. They a More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
My complete service was terrible.
May 23, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Dwayne Hiser - General Manager

May 17, 2023

5 Great fast service Tech was very knowledgeable and helpful. Showed me pictures of our trucks dirty air filters and advised to have them changed so we did. A/c works way better now More

by Cruzcontrol65
Recommend Dealer
Yes
Employees Worked With
5
May 23, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Dwayne Hiser - General Manager

May 16, 2023

Everything and everyone was spectacular! I appreciate everyone’s support while I was there waiting More

by JBASQUEZ21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Dwayne Hiser - General Manager

May 16, 2023

Awesome friendly will go above and beyond to help customers out the dealership was very very clean More

by CRAIGGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dwayne Hiser - General Manager

May 16, 2023

Everyone was so friendly and Professional and Oscar did a great job answering all of our questions More

by GILBERTM.77TX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Dwayne Hiser - General Manager

May 15, 2023

Excellent customer service and care. Very satisfied with the service that I received on my Ram 2500. More

by KC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At All American Chrysler Dodge Jeep RAM of San Angelo, we value our customers and we look forward to seeing you down the road. Dwayne Hiser - General Manager

May 13, 2023

Worked with David dryer and he was great! Everything was smooth and I got the car I needed! More

by Madvillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aubrey Trufant
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Dyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dwayne Hiser - General Manager

May 13, 2023

Extremely slow oil change. I was there for well over an hour even having an appointment More

by MILESB92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Carter
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Miles, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Dwayne Hiser - General Manager

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