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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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June 10, 2023

Great service! Thanks for taking care of my 2020 Dodge Ram 1500. Good job Thanks More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Dave, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dwayne Hiser - General Manager

June 09, 2023

Friendly staff, immediate recognition, recommendations for service needed, no pressure, pleasant place to wait while car is being serviced More

by Rose Swets
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for this amazing review, Rose! We really appreciate your business. Dwayne Hiser - General Manager

June 08, 2023

I had a horrible experience! ! Bought several vehicles here over past 25* years and can’t believe how I was treated!! Took 2 weeks to get my truck ‘in line’. Then took another 2 w More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Carter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at All American Chrysler Dodge Jeep RAM of San Angelo does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Dwayne Hiser - General Manager

Jun 12, 2023 -

Chad responded

Well, sorry..I was expecting something a lil more than a generic reply. It’s all good tho. But I still haven’t received a call back from service dept after trying to contact my rep 3 times. So I assume what y’all are telling me is to take it somewhere else to have it checked out and y’all ain’t worried about my business anymore? 👍

Jun 22, 2023 -

Chad responded

So obviously the inconvenience that occurred with me at All American CDJR of San Angelo DOES reflect y’all’s standard of customer service!! Even after replying to the generic and typical email sent to my first review, I have not received a call, email or text saying we apologize and will take care of your truck because we’re concerned for your safety and don’t want you breaking down and we pride ourselves in helping our customers because we want you to continue doing business with us!! Or even contact saying please don’t shop here anymore because we don’t want your business anymore!! Something!! Anything!! But please don’t insult me by sending that standard reply saying how much you care and value me as a customer and how my experience doesn’t reflect the way you operate and not try to fix it!! YOU DON’T CARE..or else you would have contacted me to rectify the situation. Thanks for nothing.

June 08, 2023

Eddie did a great job unfortunately there was no loaner vehicle or rental provided while my vehicle was in the shop for 3 weeks. More

by Ramman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Dwayne Hiser - General Manager

June 08, 2023

The service was curtious and friendly. They kept me post about considerations and were able to complete the work in a timely manner. More

by LHTARCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for your awesome review! I am very happy to hear that our team was of such great help to you. We take pride in our customer service and always make sure our customers know everything that is going on! We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Dwayne Hiser - General Manager

June 08, 2023

My vehicle was in the shop for about a month until it was repaired which is something unheard of More

by Taco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Dwayne Hiser - General Manager

June 07, 2023

Got me in and out quick. Service manager communicated well and kept me informed and updated. More

by TOMBRILEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thanks for the kudos, Tom. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Dwayne Hiser - General Manager

June 07, 2023

The service was great. Had my trucks for two days did some very important repairs that were needed. Terry in the service center was great. More

by BFEIST11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Terry does for All American Chrysler Dodge Jeep RAM of San Angelo and our customers. Hope to see you again soon! Dwayne Hiser - General Manager

June 05, 2023

They replaced front end parts etc. They did a great job. The service manager and assistant service manager was great. More

by BFEIST11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randall Key
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Dwayne Hiser - General Manager

June 03, 2023

The service I get every time I go get oil changed on my vehicle is great People are very professional Glad to have a dealership worth going to . More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Dwayne Hiser - General Manager

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