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All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

San Angelo, TX

4.3
1,191 Reviews

1,191 Reviews of All American Chrysler Jeep Dodge Ram Fiat of San Angelo - Service Center

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July 01, 2023

Was and easy process setting up appointment and they completed everything in a timely manner More

by SHAYWILDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Shay, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Dwayne Hiser - General Manager

June 30, 2023

Super great Awesome fantastic pack gala CC we. To buy a car an for service More

by Brown
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much, Brown! It was truly a pleasure to have you as a customer, so I'm happy to know that the feelings are mutual. Please feel free to give me a call if you need anything else in the future. Dwayne Hiser - General Manager

June 30, 2023

Had an appt 8:30am didn't leave till 10:30 people with oil changes with no appt got in and out way before me More

by DENNIS82
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Lexi Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 04, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Dwayne Hiser - General Manager

June 30, 2023

Great service with salespeople who know what they are talking about. Would recommend others to buy from this dealership. More

by Yessenia
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Dwayne Hiser - General Manager

June 30, 2023

Thank you for your fast and professional service. Everyone is always so helpful and courteous whenever I am there.. More

by Toni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for leaving us this great review, Toni! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Dwayne Hiser - General Manager

June 30, 2023

Didn't communicate that they needed too keep the vehicle overnight. When they did call me back the next day they had not worked on my vehicle and were going to charge me double the quoted price to install a More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Coy Carney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Floyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Dunnivant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thurman Ragsdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Foley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 06, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to leave us this review. I always aim for 100% customer satisfaction, and it is apparent we fell short of this goal during your most recent visit. I'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Dwayne Hiser - General Manager

June 29, 2023

I have been coming here and buying vehicles from you since 2018. The people are nice and the service dept does a great job! More

by RACKLE2015
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 05, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Dwayne Hiser - General Manager

June 27, 2023

Too long a wait for service. I was given an appointment time and once I drove to San Angelo Was told no deisel mechanics today. More

by ego_ortega
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Lexi Carter
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Dwayne Hiser - General Manager

Jul 03, 2023 -

ego_ortega responded

I have taken my eco dodge 1500 pickup to be serviced since I bought it new. lots of recalls have been done. The San Angelo dealer service department has done some recalls and oil changes with long waiting times. I left my pickup for a recall on the exhaust system. I did not need the truck for the day so I left it with the service department. They parked it in a gated area. I returned 4 days later and no work had been done. This time I got an appointment because my check engine light said 'service DEF system'. I received 2 texts to confirm this appointment. Once I arrived and the service person told me that the fuel filter had to be changed before the check engine problem could be worked on. I said that I had no problem with the filter, anyway I told them to go ahead and change it. An hour later the truck comes back and they tell me that they are done with it. I was happy for the fast service, until they tell me that the diesel mechanics are gone this day for schooling, that's the reason I made the appointment and brought the truck. And that I will have to make another appointment. Now I am told to come back in August. Pissed me off. I left and called Abilene dodge dealer and there I have always had good luck in same day service. Eddie Ortega

June 27, 2023

Very helpful and got this msg done in a timely manner . had an issue the time before this one but I think we have it resolved More

by Jackie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda in service
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Jun 30, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out, Jackie! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Dwayne Hiser - General Manager

June 27, 2023

Very professional and prompt. I am confident that if any other problems are found,thay will be brought to my attention. More

by SMITHGUN1
Workmanship
Recommend Dealer
Yes
Employees Worked With
Lexi Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Dwayne Hiser - General Manager

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