All American Chrysler Jeep Dodge Ram FIAT of San Angelo

Horrible Experience Very pushy, rude & talked to us like we were idiots. Every time we tried to leave they literally stood in our way trying to talk us into a vehicle we Very pushy, rude & talked to us like we were idiots. Every time we tried to leave they literally stood in our way trying to talk us into a vehicle we didn't want - the salesperson, sales manager & finance manager! Our kids were with us, they were very obviously cranky & ready to go but that didn't seem to phase them. I even have finance experience and they kept throwing out the same numbers in different ways trying to make it seem like they were giving us a great deal when really they were trying to screw us. I will never set foot in there again. More

Happy Mom!! Thanks to the CHAMP IN SALES ....Osvalso Martinez and the FINANCE MASTER THE CARFATHER.. Serigo Cardenas I was able to get the car of my Dreams! I dr Thanks to the CHAMP IN SALES ....Osvalso Martinez and the FINANCE MASTER THE CARFATHER.. Serigo Cardenas I was able to get the car of my Dreams! I drove away in a Cadillac Escalade. I told Osvaldo what I was looking for and he made it happen! Thanks guys for going that EXTRA MILE for me! Go see the Champ in sales Osvaldo for your next ride!!! More

did not get the vehical i paid for 2013 black gold ram 2500 crew cab pickup, it had a back up camera which is what i liked most since I'm a contractor & back up to trailers a lot, it a 2013 black gold ram 2500 crew cab pickup, it had a back up camera which is what i liked most since I'm a contractor & back up to trailers a lot, it also had Nerf bars, bed liner, tow package, several things i liked. I worked with the salesman named Ryan who was very nice & also with Andrew the sales manager. I told them I love the truck, But needed a white one just like it with the same options because all our company trucks are white. They said, no problem, we don't have white here, but we can bring one from another dealer & have it in a couple of days, they even thru in a grill guard, I said OK, sounds good, so I signed a contract & made the deal that day. when they called a couple of days later & said we have your truck I was excited & went right down to pick it up. when I got there I was very disappointed. The truck they brought me was a plain work truck with no back up camera, no Nerf bars, no bed liner. I spent at least 15 minutes arguing with the sales manager Andrew who tried to say the truck doesn't come that way, that he added those things to the other truck i test drove, I said I was promised the same truck as the one i test drove with the same exact options & paid $40 some thousand dollars. I said if I cant have the same truck, I'm backing out of the deal right now, I do not want this truck, I said I want the truck I paid for period. He said no problem, Take this truck & I will order the camera right now & we will put a bed liner in right now & order your grill guard & put your Nerf bars on within a couple of days. they did everything except get the camera, They said this truck is not designed for a built in back up camera, But we will take care of it, I have been in there about 15 to 20 times over the last 6 or 7 months & have gotten nothing but a run around. The most important thing I wanted on the truck, I still have not gotten. promise after promise & still nothing. It makes me so sick & I feel like I have been completely ripped off by this dealership. I even went to see the main general manager who had the nerve to say, Well if you would have done something early on we could have done something for you. Well if i would have known I was going to be screwed over like this, I would have never excepted this truck & made them bring me the right one, I would have been glad to wait for the truck I ordered & paid for. I feel like I have been treated very poorly & on top of it all I also bought my wife a new 2013 Durango approx 2 weeks later all the time thinking they were going to make things right. All I wanted was the truck I ordered & paid for, I have been patient for 7 months & am really angry about this. All I want is for them to make it right, I will not stop until they do. I feel like all they cared about was making that money & not my satisfaction as a customer. I have tried so hard to get them to help me & make it right to no avail. I wonder if they will even show this review. As a business owner myself, I will bend over backwards for my customers & make them happy, Even if it means I don't make a dollar or even go in the hole. More

All American Chrysler Jeep Dodge San Angelo(George Kalaitez) Finance Manager George Kalaitez pulled a good job on me, he told me I was getting FREE OIL changes with my new car and bumper to bumper service cont Finance Manager George Kalaitez pulled a good job on me, he told me I was getting FREE OIL changes with my new car and bumper to bumper service contract, later after I got home started reviewing my contract I noticed my FREE OIL cost ME $499.00 and the bumper to bumper cost ME $2200.00, so I went back to the dealer to have these items removed from the contract and George K. had me filled out a Contract Cancellation Request Form that NEVER made to the Finance office to have $3,448.00 removed from my contact, I think George K just threw it in the trash, now my payment reflects the extra $3,448.00 he added to my contact. Never buy anything from All American Chrysler Jeep Dodge of San Angelo....; EVER!!!!!!!! More

Buyer My husband and I came to All American CJD to trade in our single cab truck for a crew cab. Osvaldo was very helpful in finding the truck and the price My husband and I came to All American CJD to trade in our single cab truck for a crew cab. Osvaldo was very helpful in finding the truck and the price we wanted. Great customer service!! This is the 2nd truck we buy from him. He is the salesperson to go to!! Gave all the 411 we needed on the trucks to make the right choice. Any future buys will be through him! More

Awesome dealership!!! Went in with my husband to purchase his jeep. I was going to be purchasing a different vehicle from another dealership that day also but after hearin Went in with my husband to purchase his jeep. I was going to be purchasing a different vehicle from another dealership that day also but after hearing Coy's knowledge about my husband's jeep, i asked Coy if he could help me to decide what type of vehicle to purchase. I have very bad depth perception and need as many safety features as possible. Coy immediately began telling me about different types of vehicles and explaining the pro's and cons of all. By the end of the day, he had sold me my vehicle also!!! We are now a jeep family and will stay that way forever!!! More

Happy Customer! I had the best experience once again with Valdo. This is second that Valdo has helped us purchase a vehicle and both times we drove off in a brand new I had the best experience once again with Valdo. This is second that Valdo has helped us purchase a vehicle and both times we drove off in a brand new car!! He makes sure we get the best and he does not stop until he knows we are leaving with a new vehicle. He also ensures that we are satisfied 100%!! He answered any and all questions we had and answered then honestly and professionally! We were recommended to him by a close friend and we refuse to do business with anyone else!! Valdo is great and cares about his customers needs and wants!!! THANK YOU AGAIN VALDO!!!! More

I went in to trade in my car and get a new one. Todd was very friendly and helpful. The trade in offered was going to leave me too upside down so he went out of his way to help me find the best trade in off very friendly and helpful. The trade in offered was going to leave me too upside down so he went out of his way to help me find the best trade in offer even though it was next door at Honda. Todd then helped me look at cars at Honda and continued to help me through the sale. I came home in a great car and was very happy. I told my neighbors about my experience with Todd and they went the next day to see him and traded in their car for a new one. They also loved how helpful Todd was. I would recommend Todd to anyone (and I do) that is looking for a friendly salesman that will make you feel comfortable about buying a new car! More

Todd was very knowledgable and helpful in our decision on what vehicle would be perfect for our little family. He was very patient and understanding thru all of our questions. Thank you for all your help and what vehicle would be perfect for our little family. He was very patient and understanding thru all of our questions. Thank you for all your help and I would recommend buying your next car from him More

In May 2013 I went to the Dodge dealership to just shop around a bit. Todd Parker actually listened to me, which is not the response I have gotten from other car sales staff. He found out the price point I around a bit. Todd Parker actually listened to me, which is not the response I have gotten from other car sales staff. He found out the price point I was looking for, the type of vehicle I wanted to look at and some other particulars and then found it! We did not find my new car on the first day, but he kept looking and called me the next day to come down and test drive the car I ultimately purchased. His 'can do' attitude and up-beat personality make him a great salesman and when it is time to purchase my next vehicle, he WILL be the first person I call. More