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All American Chrysler Jeep Dodge Ram FIAT of San Angelo

San Angelo, TX

4.5
2,366 Reviews
All American Chrysler Jeep Dodge Ram Fiat of San Angelo is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. All American Chrysler Jeep Dodge of San Angelo joined the Lithia Motors family of dealerships in January 2002 after being acquired from Lynn-Rich Management, Inc. All American Chrysler Jeep Dodge of San Angelo is the first and last place you will need to shop at for a new or certified pre-owned Chrysler, Jeep, Dodge, or Ram Truck. The team at All American 'CJD' is proud to serve the communities of San Angelo, Ballinger, Eden, Abilene, Sonora, Big Lake and so many more with quality vehicles. Our inventory includes new models such as the Chrysler 300, Aspen, Pacifica, PT Cruiser, Jeep Commander, Compass, Grand Cherokee, Liberty, Patriot, Wrangler, Wrangler Unlimited, Dodge Avenger, Caliber, Grand Caravan, Challenger, Charger, Dakota, Durango, Durango Hybrid, Magnum, Nitro, RAM 1500, RAM 2500/3500, RAM 3500 Heavy Duty Chassis Cab, Ram SRT-10, SRT-4 and Viper.
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4310 Sherwood Way

San Angelo, TX

76904

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Showing 2,366 reviews

December 22, 2016

Bait and switch Found a truck on their website with manufacturer, regional, and dealer rebates and incentives totaling $16000. It brought the truck price down to $300 More

by Tshair
Customer Service
Recommend Dealer
No
Employees Worked With
Armando Navarro
December 20, 2016

Caused damage to our truck and refused to fix or replace As all my friends know I have been a loyal dodge truck person for the last 20 years. Well last week that all changed thanks to Paul Hatcher general ma More

by Beatrice Ann Baker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul hatcher, Eddie
Dec 23, 2016 -

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Mr. and Mrs. Baker, I truly apologize for the situation that transpired that day, but based on your behavior I felt like I had no choice but to honor your wishes of no longer doing business with us. The truth is that I did my best to make amends for the scratches and immediately told you I would take care of it. I explained further, that since you admitted that you forgot that you left the $250.00 magnetic light on the top of your truck and that you signed off on a repair order stating that our dealership was not responsible for any items left or stolen in the (or in your case, on top of) the truck that you were responsible for the light. However even after I offered to fix the scratches you kept on about how terrible our shop is and how disrespectful our team is. I told you that no one was disrespectful to you and that because you are an intimidating man they got nervous and scared. I still apologized to you for the incident and asked for a little grace for the service advisor that you kept saying negative things about. Unfortunately, nothing I attempted to do or say satisfied you. You continued with your negative words until you finally chastised me and told me that if I didn’t talk and work with you, “you would make sure I talked to your attorney.” At that point I told you that I was done speaking with you and that our team was done with this situation. We would offer no more assistance. You remained on the lot and called the police to file a report on your light. A few minutes later one of our veteran master level certified technicians brought up your light and said they found it in the dirt on the back lot. I brought it to you and apologized again for the trouble, but was glad the light was not stolen. Unfortunately that is not the end of the story. Your brother arrives to the dealership and is irate. He is confronting me and my service manager concerning the situation and the truth is he had very little knowledge of the situation. After approximately fifteen minutes of listening to him bashing our store, our employees and the Dodge product and threatening us numerous times with bad reviews on social media, etc., I finally agreed to fix the scratched again. Unfortunately, that still was not good enough for him. He demanded that we do more for you like free oil changes or something else because of your trouble. I then looked at him and said that you would get nothing more and that we were done with the entire situation. We then walked away to avoid any further confrontation. Later that day, your vehicle had a check engine light come on and my service team called me and told me you wanted to bring your truck into our shop. I had no choice but to refuse because I believed, and still believe, that I had to protect them from any additional insults or outbursts. I apologize again, but stand firmly by my actions. The people that stood around us and watched as this situation unfolded completely understand why I did what I did and I as hard as it was to make that decision, I firmly believe it was justified because of you and your brother’s behavior.

December 16, 2016

Armando Sandoval Bought a 2006 Ford Mustang GT from this Sales Consultant. He honored his promises, worked with me to come to a beneficial deal for both me and the dea More

by Francngt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Sandoval
December 14, 2016

Wonderful experience My experience at this dealership was wonderful. I purchased a preowned 2012 Honda Civic and jerardo was my salesman. He made sure to get me the vehicl More

by Leech123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerardo Perez
December 06, 2016

Oscar Rodriguez is the best! Many of my friends and i have purchased from Oscar Rodriguez, he always gets us a great deal, and gives us a hassle free purchase. I would recommend h More

by JeffreyRod24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2016

Oscar is great I've dealt with oscar multiple times, he did a great job. Always quick and easy. He goes out of his way to find what i want and get me the best deal p More

by Clayton1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2016

Great Experience!! If your looking for a new or used vehicle please go see Troy Dodson!! The best experience i have dealt with and dealership before. He got my wife and More

by Simon Lee Henrickson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy,Dodson
November 29, 2016

AWESOME!! I highly recommend Cody Clements, we have purchased numerous vehicles from him, and each time he goes out of his way to find what we are looking for! More

by lacie1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2016

Great service guaranteed! I highly recommend Oscar Rodriguez as the salesman to go to! My family and I have always purchased our vehicles with him. He goes out of his way and p More

by JennR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2016

Great trade in another truck I have been in the market for a 4x4 and let Cody Clements know what I was looking for. When he got in a nice 2015 that fit my budget he contacted me. More

by Fortconcho
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Cody Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
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