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All American Chrysler Jeep Dodge Ram of Midland - Service Center

Midland, TX

4.3
407 Reviews

407 Reviews of All American Chrysler Jeep Dodge Ram of Midland - Service Center

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January 24, 2024

Great sales good people and they did everything that they were supposed to do for a fair price More

by TOMSMITH197938
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for your five-star review, TOMSMITH197938. Our team at All American Chrysler Jeep Dodge of Midland always strives for the highest standards. We are delighted we made your experience a positive one. Until next time, take care.

Helpful
January 19, 2024

Great work fast and easy thank you for the oil change great customer service thank you More

by OCHOAANGELICA97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much, Angelica! We greatly appreciate your kind words and are thrilled to hear that you had a positive experience with our team during your oil change. Providing exceptional customer service is always our top priority, and we're glad we could make your visit fast and easy. If you have any other automotive needs in the future, please don't hesitate to reach out. Thank you again for choosing All American Chrysler Jeep Dodge of Midland!

Helpful
January 13, 2024

Mostly pleased. Sales agent needs more training. Love my new wagoneer. Still have questions and sales agent isn’t helpful (hence needs more training). More

by JADON31399
Service Time
Recommend Dealer
Yes
Employees Worked With
Diana
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Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, JADON31399. We're glad to hear that you love your new Wagoneer. We apologize if you felt that our sales agent wasn't as helpful as you had hoped. We appreciate your input and will take it into consideration for future training opportunities. If you have any further questions or concerns, please don't hesitate to reach out.

Helpful
January 12, 2024

Very poor customer service I will never buy a vehicle from this establishment again thank you More

by DANIELMARTINEZ2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Peraza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, DanielMartinez2121. We apologize if your experience with our customer service did not meet your expectations. We value your opinion and will use it to improve our services. If there is anything specific you would like to discuss or share with us, please feel free to reach out.

Helpful
January 09, 2024

These guys always do a great job for me. Their car service took me home and picked me up when my truck was done. More

by jessecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with us, Jesse! We are delighted to hear that our car service was able to meet your expectations and provide convenient transportation while your truck was being serviced. We strive to provide excellent service to all of our customers, and we appreciate your kind words. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out.

Helpful
January 07, 2024

Friendly Service writer. Dealership was clean. Oil change was completed fairly efficiently. Enjoyed the complementary car wash More

by RANDALLSTILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Jan 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge of Midland. We appreciate your positive feedback regarding our friendly service writer, clean dealership, and efficient completion of your oil change. We're glad to hear that you enjoyed the complimentary car wash. We value your business and look forward to serving you again in the future.

Helpful
January 04, 2024

We asked for a 5 tire rotation and we’re given a 4 tire maybe then had to wait for 2 tires to be switched which makes us feel like nothing got done at all. Then y’all have emailed us and text us like 50 ti More

by #annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Nock
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

Helpful
December 22, 2023

Austin and Aaron went over the top to accommodate me! If you are looking to purchase or lease a car as I did, they are the A Team! More

by MAIL1
Recommend Dealer
Yes
Employees Worked With
Aaron Peraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Dec 26, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind words! We're thrilled to hear that Austin and Aaron provided exceptional service during your car purchase or lease. At All American Chrysler Jeep Dodge of Midland, we strive to go above and beyond to ensure our customers have a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

Helpful
December 20, 2023

They are courteous and kept me informed at all times about my jeep I will come back More

by DOLPHIN122369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a review, DOLPHIN122369. We are delighted to hear that you had a positive experience with our team. Keeping our customers informed and providing courteous service is always a top priority for us. We look forward to serving you again in the future.

Helpful
December 16, 2023

Andrew was great, very helpful, will go back for my servicing needs and oil changes More

by TERRYP353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amdrew
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Dec 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you, TERRYP353, for leaving us a positive review! We're glad to hear that Andrew provided you with great assistance and that you'll be returning for your servicing needs and oil changes. We appreciate your support and look forward to serving you again in the future.

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