All American Chrysler Jeep Dodge Ram of Midland - Service Center

Needed a Factory recall done, This recall has been very problematic for FCA. I needed a clutch, flywheel and throw-out bearing replaced. It took over a year for parts to become available. I had gotten my t problematic for FCA. I needed a clutch, flywheel and throw-out bearing replaced. It took over a year for parts to become available. I had gotten my third letter which stated parts and repairs were available in June 2024. I called and got an appointment to inspect the vehicle again after another recall on the issue. The appointment was for August. When I took it in the Service Writer told me no parts available, sorry. We argued a bit and I decided it was fruitless to go on, so I went and asked for a Manager. I was greeted by a Manager from Parts. She listened to my story and went to find out the problem. When she returned she told me parts were in Fort Worth and would be ordered, I had an appointment for the next week. I dropped the vehicle on a Monday, and it was ready to pickup on the following Monday. I had trouble getting it to shift into 1.3. and 5th gears. I was told to give it a few days. After two weeks I had to take it back with the shifter trouble. It was done in an hour. No Problems since. Once the issue was taken past the Service Writer I thought things went OK. More

They were very helpful in helping me and my son square things away thank you things away thank you More

Great service, great customer service, love that I could continue to work while waiting for car. continue to work while waiting for car. More

Now that is has new people running service, I couldn't be happier with the way they handle everything. Very fast, friendly, and competent service team. happier with the way they handle everything. Very fast, friendly, and competent service team. More

Very fast and convenient services, the staffs are very nice also very comfortable waiting place nice also very comfortable waiting place More

Start to finish it was a good experience. Thank you for taking care of the vehicle. Thank you for taking care of the vehicle. More

Take good care of me special the lady name is Tonya ! Sweet and nice ! Appreciate her a lot Sweet and nice ! Appreciate her a lot More

I had a very good experience at All American Dodge. I will look to do business with them in the future. I will look to do business with them in the future. More

I bought a truck from them via driveway. com. It arrived filthy, and not just from the transportation. In addition, it needed a transmission replacement. It drove so poorly that the only way com. It arrived filthy, and not just from the transportation. In addition, it needed a transmission replacement. It drove so poorly that the only way they could NOT have known about it is if nobody from the dealer drove it before listing it. Fortunately, I was able to return it. Bullet dodged. More

sales people were friendly and responsive. Took time to show inner workings of system in vehicle Took time to show inner workings of system in vehicle More