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All American Chrysler Jeep Dodge Ram of Midland - Service Center

Midland, TX

4.4
477 Reviews

477 Reviews of All American Chrysler Jeep Dodge Ram of Midland - Service Center

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November 06, 2024

Very poor service from the sales and service department. Bought a jeep and had to take it back to get fixed within days. We were told it would be a couple of days which turned into two weeks. When notified More

by GONZALES7892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karla Esparza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Guidry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yesica Vences
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November 03, 2024

This dealership has the best customer service. Went well and above beyond to assure I had great customer service. More

by CLARISSAROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Esparza
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us such a kind review, ClarissaRoman. We are thrilled to hear that you had a positive experience with our customer service team. We strive to go above and beyond for all of our customers and we are glad to hear that we were able to provide you with great service.

November 03, 2024

They were very welcoming and helpful in getting me in a vehicle even with my negative equity. More

by CHUCKYSQH2
Recommend Dealer
Yes
Employees Worked With
Winston Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Gonzales
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a review, CHUCKYSQH2. We are glad to hear that our team was able to assist you in finding a vehicle despite your negative equity. We appreciate your business and hope to see you again in the future.

November 02, 2024

The service is exellent and really fast. They let you know what part do you need to replace and change it fast . Love it. More

by MARIA032088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with us, MARIA. We are thrilled to hear that you found our service excellent and fast. Our team always strives to provide efficient and informative service to our customers. We appreciate your feedback and look forward to serving you again in the future.

November 01, 2024

The dealership worked to give the best deal. Lisa Serpas works very hard for the customer. More

by BARTON.PCRC
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa serpas
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your experience with us, Barton. We are pleased to hear that Lisa Serpas provided you with excellent service and worked hard to ensure you received the best deal. Your satisfaction is our top priority, and we appreciate your feedback.

October 31, 2024

Great service! Extremely helpful personnel. Got me in and out when I really needed help. More

by MATTHEW.HEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Perez
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us such a positive review, Matthew. We are thrilled to hear that our team was able to provide you with great service and help when you needed it. We appreciate your feedback and hope to see you again in the future.

October 31, 2024

They made it happen to get my wife a vehicle, they truly care for the buyer. Process was so smooth and very professional More

by JMIRANDA2692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene gonzalez
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us such a positive review. We are thrilled to hear that we were able to help your wife find a vehicle and that you had a smooth and professional experience with us. Customer satisfaction is our top priority and we are grateful for your feedback.

October 28, 2024

Service took much longer than I anticipated. Sat for 2 hours for an oil change and tire rotation even with a scheduled appointment. More

by SMM90755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us feedback on your recent visit. We apologize for the longer than expected wait time for your oil change and tire rotation. We appreciate your patience and understanding as we work to improve our service efficiency.

October 28, 2024

The whole team are above and over the top on service. I would highly recommend this dealership. More

by MKW6245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind words and recommendation, MKW6245! We are thrilled to hear that our team provided you with exceptional service.

October 26, 2024

Wonderful service! The team always does their best to accommodate and help. This trip to the service department was especially tense for me and they made it such an eas More

by MELISSAEDWARDS777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with our service department. We are thrilled to hear that our team was able to make your visit easy and accommodating. We truly appreciate your recommendation and look forward to serving you again in the future.

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