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All American Chrysler Jeep Dodge Ram of Midland - Service Center

Midland, TX

4.4
474 Reviews

474 Reviews of All American Chrysler Jeep Dodge Ram of Midland - Service Center

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January 12, 2024

Very poor customer service I will never buy a vehicle from this establishment again thank you More

by DANIELMARTINEZ2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Peraza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, DanielMartinez2121. We apologize if your experience with our customer service did not meet your expectations. We value your opinion and will use it to improve our services. If there is anything specific you would like to discuss or share with us, please feel free to reach out.

January 09, 2024

These guys always do a great job for me. Their car service took me home and picked me up when my truck was done. More

by jessecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
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Jan 12, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with us, Jesse! We are delighted to hear that our car service was able to meet your expectations and provide convenient transportation while your truck was being serviced. We strive to provide excellent service to all of our customers, and we appreciate your kind words. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out.

January 07, 2024

Friendly Service writer. Dealership was clean. Oil change was completed fairly efficiently. Enjoyed the complementary car wash More

by RANDALLSTILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
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Jan 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge of Midland. We appreciate your positive feedback regarding our friendly service writer, clean dealership, and efficient completion of your oil change. We're glad to hear that you enjoyed the complimentary car wash. We value your business and look forward to serving you again in the future.

January 04, 2024

We asked for a 5 tire rotation and we’re given a 4 tire maybe then had to wait for 2 tires to be switched which makes us feel like nothing got done at all. Then y’all have emailed us and text us like 50 ti More

by #annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Nock
Report | Print
Jan 05, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

December 23, 2023

Austin and Aaron went over the top to accommodate me! If you are looking to purchase or lease a car as I did, they are the A Team! More

by MAIL1
Recommend Dealer
Yes
Employees Worked With
Aaron Peraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
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Dec 26, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your kind words! We're thrilled to hear that Austin and Aaron provided exceptional service during your car purchase or lease. At All American Chrysler Jeep Dodge of Midland, we strive to go above and beyond to ensure our customers have a positive experience. We appreciate your recommendation and look forward to serving you again in the future!

December 20, 2023

They are courteous and kept me informed at all times about my jeep I will come back More

by DOLPHIN122369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Dec 26, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a review, DOLPHIN122369. We are delighted to hear that you had a positive experience with our team. Keeping our customers informed and providing courteous service is always a top priority for us. We look forward to serving you again in the future.

December 16, 2023

Andrew was great, very helpful, will go back for my servicing needs and oil changes More

by TERRYP353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amdrew, Toby Nock
Report | Print
Dec 18, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you, TERRYP353, for leaving us a positive review! We're glad to hear that Andrew provided you with great assistance and that you'll be returning for your servicing needs and oil changes. We appreciate your support and look forward to serving you again in the future.

December 13, 2023

Big Thank you to ladonna Wilson and Big Mike my daughter is so happy with her new car. More

by TGOLDEN2007
Recommend Dealer
Yes
Employees Worked With
Mike Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave a review! We're glad to hear that you had a positive experience working with our team. If there's anything else we can do to assist you, please don't hesitate to reach out.

December 13, 2023

Excellent experience which is why we continue to come back. We have a service agreement and plan to keep our dually forever. More

by MONICA.BAEZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Dec 13, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for your kind words, Monica! We are thrilled to hear that you had a positive experience with our team at All American Chrysler Jeep Dodge of Midland. Our goal is always to provide excellent service and assist our customers in any way we can. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you again for choosing us!

December 07, 2023

Thank you for the service Didn’t knew about all my recalls I Thank you for helping me out More

by REYMUNDO.MARQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Dec 11, 2023 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a positive review, REYMUNDO.MARQUEZ. We are glad to hear that we were able to assist you with your recalls and provide you with a satisfactory service experience. If you have any further questions or concerns, please do not hesitate to reach out to us. We value your business and look forward to serving you again in the future.

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