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All American Chrysler Dodge Jeep Ram of Midland

Midland, TX

4.4
1,078 Reviews
At All American Chrysler Dodge Jeep Ram of Midland we strive to provide you with vehicles and a level of customer service that you can depend on. We take pride in ensuring that your experience exceeds your expectations. We don't just want to sell you a car - we ant to help you find the perfect vehicle and make the car - buying process simple.
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3801 W Wall St

Midland, TX

79703

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Showing 1,078 reviews

August 17, 2024

I went in as a result of finding reliable transportation. The service was impeccable from the sales staff to the finance manager. Less than two days later I had a nail flatten my tire. The service departm More

by SChambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I rated the individuals I personally had the pleasure of meeting and dealing with. The others, I would assume are the same caliber. , Miguel Hernandez
Aug 19, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a great review and 5-stars!

August 17, 2024

Great service! Seller very helper made purchase easy. 100% recommendation. Looking forward to buy another vehicle More

by ARVALDEZ10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa , Yesica Vences
Aug 19, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you. We appreciate your kind review of All American Chrysler Jeep Dodge Ram of Midland and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

August 16, 2024

Great customer service very knowledgeable of vehicle,warranty and equipment always quick to respond very friendly More

by JUDSONBENNETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We appreciate the five stars! Thank you for rating All American Chrysler Dodge Jeep Ram of Midland and have a great day.

August 16, 2024

Professional and confident personnel. They went above and beyond to ensure that my 2017 Dodge Ram 1500 was taken care of. Brandon Spruill and his team were amazing. It took them very l More

by TOMWGAINEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karla Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Spruill
Aug 19, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We appreciate the five stars! Thank you for rating All American Chrysler Dodge Jeep Ram of Midland and have a great day.

August 13, 2024

Very DISAPPOINTED in service for keeping my truck for 6 months. Miss diagnosing the problem with transmission! Then telling me it takes SPECIAL transmission fluid that is back ordered. Parts were there f More

by LANCEFORTENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Duarte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Tvrdy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Fuentes, Toby Nock, Yvonne Dominguez
August 10, 2024

This review is for the best and most professional salesperson I've ever known. Her name is Lisa Serpas. If your in the market for a new car or truck believe me folks she will make it happen. She's lo More

by ybarrajames74
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa serpas
Aug 12, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for sharing your positive experience with Lisa Serpas at All American Chrysler Jeep Dodge of Midland, James! We are thrilled to hear that she provided you with exceptional service and made your car buying experience a memorable one. We appreciate your recommendation and look forward to serving you again in the future.

August 08, 2024

Terrible experience traded in a 2023 Durango for a 2023 Chevy Silverado, they had no idea where the truck went or what was wrong with it, Austin my salesperson said in text message it was only his job to s More

by WJENKINS598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin
Aug 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to bring this to our attention. Please give us a call so we can hear more about your situations.

Aug 08, 2024 -

WJENKINS598 responded

My situation is stated above, if your that interested you can call me the sales rep has my contact info.

August 08, 2024

Austin was very helpful with my situation and got me into the exact vehicle I wanted. More

by Kaylea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Juan
Aug 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

That is so amazing to hear, Kaylea! Thank you so much for taking the time to share your feedback with our team at All American Chrysler Jeep Dodge of Midland. It's great to know that we continue to provide our customers with everything they need. Have a great day!

August 08, 2024

Was sold a vehicle with hail damage and was never disclosed to us. It came out of the show room never thought about looking at the roof of the vehicle. More

by ANDREW.SALINAS1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Winston Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Peraza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa , Yesica Vences
Aug 09, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to bring this to our attention, please give us a call and let us know more about your situation.

Aug 10, 2024 -

ANDREW.SALINAS1981 responded

I said what I said you should know who I am as I just recently purchased the vehicle. To top it off still waiting on second key to be given to me and replacement of head rest. Arron and Winston are there just to collect a check not to help customers. Really bad service this time around. To any new potential customers please make sure you check your future vehicle all around and even roof as they have hail damage. Like I said the Wagoneer I purchased was in the show room never thought about looking at the roof and once’s I sign I got screwed. Contract shows to be sold as new with no issues and now I’m the one stuck with it. Dealership said they would split the cost 50/50 which is xx. If you sold me the car new should be NEW not beat up. This dealership is horrible. There is a couple of good ppl there but managers useless. They can’t just accept they screwed up and do what’s right, it’s the dealerships money not yours just asking to be treated fair.

August 05, 2024

Excellent service, they walked the extra mile to get my Jeep properly repaired ! Andrew is an excellent person, professional worker ! he is definitely an asset for the company More

by GIBSON.GUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Hi, thank you for the great review and 5 stars! We hope to see you again soon!

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