Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

All American Chrysler Dodge Jeep Ram of Midland

Midland, TX

Overview
Employees
Reviews
Vehicles
4.4
1,126 Reviews
At All American Chrysler Dodge Jeep Ram of Midland we strive to provide you with vehicles and a level of customer service that you can depend on. We take pride in ensuring that your experience exceeds your expectations. We don't just want to sell you a car - we ant to help you find the perfect vehicle and make the car - buying process simple.
Contact Dealership

3801 W Wall St

Midland, TX

79703

Directions

By Type

Showing 1,126 reviews

January 15, 2024

Start to finish Lisa Serpas was fantastic. Lisa helped me with the paperwork, financing, Insurance, The dealership made sure that the Vehicle was safe and the tires, brakes, oil and filters, s More

by Bobby Rawls
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonzo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Serpas
Report | Print
Jan 17, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We're happy to hear you had an awesome time with us at All American Chrysler Jeep Dodge of Midland! Thanks for sharing your experience. We hope you stop by and see us again soon.

January 14, 2024

Very professional workers they make your experience very comfortable and do their best to get you what you are looking for . More

by MELINAAGUILAR03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leticia Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for your kind words, Melina! We're thrilled to hear that our team provided you with a professional and comfortable experience. Our goal is always to meet our customers' needs and make sure they find exactly what they're looking for. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

January 13, 2024

Mostly pleased. Sales agent needs more training. Love my new wagoneer. Still have questions and sales agent isn’t helpful (hence needs more training). More

by JADON31399
Service Time
Recommend Dealer
Yes
Employees Worked With
Diana
Report | Print
Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, JADON31399. We're glad to hear that you love your new Wagoneer. We apologize if you felt that our sales agent wasn't as helpful as you had hoped. We appreciate your input and will take it into consideration for future training opportunities. If you have any further questions or concerns, please don't hesitate to reach out.

January 12, 2024

Very poor customer service I will never buy a vehicle from this establishment again thank you More

by DANIELMARTINEZ2121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Peraza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your feedback, DanielMartinez2121. We apologize if your experience with our customer service did not meet your expectations. We value your opinion and will use it to improve our services. If there is anything specific you would like to discuss or share with us, please feel free to reach out.

January 09, 2024

These guys always do a great job for me. Their car service took me home and picked me up when my truck was done. More

by jessecamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toby Nock
Report | Print
Jan 12, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with us, Jesse! We are delighted to hear that our car service was able to meet your expectations and provide convenient transportation while your truck was being serviced. We strive to provide excellent service to all of our customers, and we appreciate your kind words. If you have any further feedback or need any assistance in the future, please don't hesitate to reach out.

January 07, 2024

Friendly Service writer. Dealership was clean. Oil change was completed fairly efficiently. Enjoyed the complementary car wash More

by RANDALLSTILES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tonya
Report | Print
Jan 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your experience at All American Chrysler Jeep Dodge of Midland. We appreciate your positive feedback regarding our friendly service writer, clean dealership, and efficient completion of your oil change. We're glad to hear that you enjoyed the complimentary car wash. We value your business and look forward to serving you again in the future.

January 06, 2024

Randy Castaneda was amazing . Process was fast and so convenient. I would recommend this dealership and Randy to everyone . aBrst experience ever and he totally helped me find ex More

by JOANNA.CHAVIRA74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Castaneda
Report | Print
Jan 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to leave us a positive review, JOANNA.CHAVIRA74! We're thrilled to hear that Randy Castaneda provided you with an amazing experience at our dealership. It's great to know that the process was fast and convenient for you. We appreciate your recommendation and we're glad that Randy was able to help you find exactly what you were looking for. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

January 04, 2024

We asked for a 5 tire rotation and we’re given a 4 tire maybe then had to wait for 2 tires to be switched which makes us feel like nothing got done at all. Then y’all have emailed us and text us like 50 ti More

by #annoyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Toby Nock
Report | Print
Jan 05, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We're extremely sorry that you had to face such difficulties. Issues in our customer service is not something we are known for. As you can see from our other reviews, we pride ourselves on providing great service and we'd like to do the same for you. We may not be able to change the past but if you give us a chance, we can work to make things right. Our team hopes to resolve this to your benefit and earn you back as a customer.

January 03, 2024

Had a great experience. Sale and financing went smoothly. The only thing we’re waiting on is getting the vehicle. It was taken to the Honda dealership for a ABS light issue, More

by JEFF.MATTHEWS1733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Murphy - Sales, Miguel Hernandez
Report | Print
Jan 04, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to share your positive experience with us, Jeff. We're thrilled to hear that the sales and financing process went smoothly for you. We understand that waiting for the vehicle can be frustrating, especially when it's being looked at for an issue like the ABS light. We appreciate your patience and we'll do our best to keep you updated on the progress. If you have any further questions or concerns, please don't hesitate to reach out to us.

January 02, 2024

I love my Grand Cherokee and very pleased with the sales of the vehicle. Thank you James and All American. More

by alopez2204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Peraza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman was James (I don't remember his last name.)
Report | Print
Jan 02, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you so much for your review of All American Chrysler Jeep Dodge Ram of Midland! We truly appreciate the feedback and hope to hear from you again.

1
...
26
27
28
...
113