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All American Chrysler Dodge Jeep Ram of Midland

Midland, TX

Overview
Employees
Reviews
Vehicles
4.4
1,103 Reviews
At All American Chrysler Dodge Jeep Ram of Midland we strive to provide you with vehicles and a level of customer service that you can depend on. We take pride in ensuring that your experience exceeds your expectations. We don't just want to sell you a car - we ant to help you find the perfect vehicle and make the car - buying process simple.
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3801 W Wall St

Midland, TX

79703

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Showing 1,103 reviews

August 13, 2024

Very DISAPPOINTED in service for keeping my truck for 6 months. Miss diagnosing the problem with transmission! Then telling me it takes SPECIAL transmission fluid that is back ordered. Parts were there f More

by LANCEFORTENBERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cathy Day
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Duarte
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Tvrdy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Fuentes, Toby Nock, Yvonne Dominguez
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August 08, 2024

Terrible experience traded in a 2023 Durango for a 2023 Chevy Silverado, they had no idea where the truck went or what was wrong with it, Austin my salesperson said in text message it was only his job to s More

by WJENKINS598
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin
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Aug 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to bring this to our attention. Please give us a call so we can hear more about your situations.

Aug 08, 2024 -

WJENKINS598 responded

My situation is stated above, if your that interested you can call me the sales rep has my contact info.

August 08, 2024

Austin was very helpful with my situation and got me into the exact vehicle I wanted. More

by Kaylea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Juan
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Aug 08, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

That is so amazing to hear, Kaylea! Thank you so much for taking the time to share your feedback with our team at All American Chrysler Jeep Dodge of Midland. It's great to know that we continue to provide our customers with everything they need. Have a great day!

August 08, 2024

Was sold a vehicle with hail damage and was never disclosed to us. It came out of the show room never thought about looking at the roof of the vehicle. More

by ANDREW.SALINAS1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Winston Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Peraza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa , Yesica Vences
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Aug 09, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for taking the time to bring this to our attention, please give us a call and let us know more about your situation.

Aug 10, 2024 -

ANDREW.SALINAS1981 responded

I said what I said you should know who I am as I just recently purchased the vehicle. To top it off still waiting on second key to be given to me and replacement of head rest. Arron and Winston are there just to collect a check not to help customers. Really bad service this time around. To any new potential customers please make sure you check your future vehicle all around and even roof as they have hail damage. Like I said the Wagoneer I purchased was in the show room never thought about looking at the roof and once’s I sign I got screwed. Contract shows to be sold as new with no issues and now I’m the one stuck with it. Dealership said they would split the cost 50/50 which is xx. If you sold me the car new should be NEW not beat up. This dealership is horrible. There is a couple of good ppl there but managers useless. They can’t just accept they screwed up and do what’s right, it’s the dealerships money not yours just asking to be treated fair.

August 05, 2024

Excellent service, they walked the extra mile to get my Jeep properly repaired ! Andrew is an excellent person, professional worker ! he is definitely an asset for the company More

by GIBSON.GUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Hi, thank you for the great review and 5 stars! We hope to see you again soon!

August 04, 2024

The team are friendly and talk to me and Spanish so it’s so good More

by RAMONVILLALOBOS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Minnie Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We appreciate the great review and 5 stars!

August 03, 2024

Over the top service and staff. I would recommend this dealership to everyone I know. More

by MKW6245
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : LaDonna Wilson
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Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We appreciate the great review and 5 stars!

August 02, 2024

Wonderful job. I recommend them to anyone. Who is looking to purchase or have there ram trucks worked on. More

by RICE116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Duarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Minnie Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leticia Paquette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Fuentes, Toby Nock, Jeff Slaughter, Sammy Nunez, Yvonne Dominguez
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Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We appreciate the great review and 5 stars!

August 02, 2024

Adrian was such a wonderful help! He went above and beyond for me and my keep. Thank you so much, I appreciate the consistency, professionalism and friendly attitude you always presen More

by STEPHANIEKOWACZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian , Toby Nock
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Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

We appreciate the great review and 5 stars!

July 31, 2024

Yessica was a great person to work with. Excellent customer service and the entire experience was very positive. More

by LHKRANCH87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesica Vences
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Aug 06, 2024 -

All American Chrysler Dodge Jeep Ram of Midland responded

Thank you for the great review and 5-stars! We look forward to doing business with you in the future!

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