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All American Chrysler Dodge Jeep Ram of Midland
Midland, TX
1,094 Reviews
At All American Chrysler Dodge Jeep Ram of Midland we strive to provide you with vehicles and a level of customer service that you can depend on. We take pride in ensuring that your experience exceeds your expectations. We don't just want to sell you a car - we ant to help you find the perfect vehicle and make the car - buying process simple.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,094 reviews
April 21, 2012
Chrysler town & country van having electrical problems Took the dealership 2 weeks to get things done – cost me over $1,000 On the way home the van started having the same problems it had befor problems Took the dealership 2 weeks to get things done – cost me over $1,000 On the way home the van started having the same problems it had before I took it to them Drove straight back towards the service department but did not make it there – Van died on the street Had a friend help me tow the van that last 100 yards – only to be told that this was a ‘new’ problem & would be another $1,000+ to repair Contacted the General Manager – Bob Billips – only to be told tough luck Took the van to 2 other service facilities in town to find out what was really wrong Both said about $200 in parts – I then called the General manager again asking for a compromise of me buying the parts & them doing the labor at no charge – no deal They have lost me as a customer forever & I tell anyone I can about my bad experience I have bought 2 new cars since (1 for me & 1 for my wife) but I will NOT set foot on that lot ever again – not even to look at a Chrysler Not only have they lost me as a future customer – but Chrysler has lost me at ANY dealership More
by mike4262
Employees Worked With
Robert - service rep & Bob Billips GM
September 19, 2011
It has been over a week since I have dropped off my vehicle and I have yet to hear any feedback on it. I have called the company at least twenty times and have left several messages. I am concerned and vehicle and I have yet to hear any feedback on it. I have called the company at least twenty times and have left several messages. I am concerned and considering moving my vehicle to a different mechanic shop, because the employees keep telling me that they will call me back and never do. One of the employees said he would have my car looked at by Wednesday originally and than he said Friday and now he is saying sometime next week. There customer service is awful and I regret bringing my vehicle here. More
by Angry_ customer
Employees Worked With
Robert
January 04, 2010
Absolutely the worst service department.I had extended service repairs done before the extended warranty was up. Transmission replaced,fuel system replaced,cooling system replaced. All freeze plugs replac service repairs done before the extended warranty was up. Transmission replaced,fuel system replaced,cooling system replaced. All freeze plugs replaced except the difficult ones. Heater still blows hot only on one side. The mechanics and service people will not work any harder than they have to for warranty work.All of this work was done at once and half of the repairs are failing. DO NOT GO TO ALL AMERICAN DODGE IN MIDLAND TX. More
by bryanbeverly
Employees Worked With
Darren Dortch
June 05, 2004
The most dishonest car dealer I have ever dealt with! They will low ball you on your trade and absolutely try and nail you to the wall. I walked away from this dealership feeling I needed a shower. Run t They will low ball you on your trade and absolutely try and nail you to the wall. I walked away from this dealership feeling I needed a shower. Run to Big Spring or try Odessa, these people are awful! More
by CarManBuyer
Employees Worked With
Charles Prescott
