All American Chrysler Dodge Jeep Ram of Midland

Great Experience! I was very pleased with the service at this dealership. Our sales man, Scott Young, was friendly, helpful, and got us a great deal! I would definitely I was very pleased with the service at this dealership. Our sales man, Scott Young, was friendly, helpful, and got us a great deal! I would definitely recommend this dealership to my family and friends More

Helpful and wonderful They were all helpful and friendly!!! They went way and beyond to help me out in finding the best car .. If you go just ask for Crispin he will defini They were all helpful and friendly!!! They went way and beyond to help me out in finding the best car .. If you go just ask for Crispin he will definitely help you out. More

A better experience I was in the market for a new vehicle. I was dreading the usual run around. You know where the salesman is doing everything to sell you the most expen I was in the market for a new vehicle. I was dreading the usual run around. You know where the salesman is doing everything to sell you the most expensive thing on the lot or trying to give you that big max price. I was in the market for a SUV and had visited 3 dealerships. At my end I tried Dodge last. To my surprise I met Carlos a different type of salesman. This guy was awesome no pressure helped me find as many cuts as we could on line. Got me hooked up with a awesome new SUV in less than 30 min. Here the kicker I bought the vehicle sell is done and this guy still hooking us up I don't have to fight with 10 people to get things done he lines them up. This is a better buying experience. More

salesperson review Big mike is the man to see at all american. We have bought 4 vehicles from him and he has been a pleasure to work with everytime. Big mike is the man to see at all american. We have bought 4 vehicles from him and he has been a pleasure to work with everytime. More

Great Customer Service Excellent customer service! The sales associate, Crispin Franco, was very knowledgeable of the vehicle and it's electronics. He worked hard at getting Excellent customer service! The sales associate, Crispin Franco, was very knowledgeable of the vehicle and it's electronics. He worked hard at getting us a great deal on both vehicles, Jeep Rubicon and Grand Cherokee. Crispin covered all areas of the vehicle to increase my knowledge and confidence of the wonderful features the Grand Cherokee offers. And I know if I do have problems Midland Jeep dealership will be there for me. We are now the proud owners of a Rubicon and Grand Cherokee! Thank you Crispin for working such a great deal for us! More

More than met our expectations Bought a used truck but it had a bad tire. I pointed it out to our salesperson Cenee and she said it would be replaced. To our surprise they replace Bought a used truck but it had a bad tire. I pointed it out to our salesperson Cenee and she said it would be replaced. To our surprise they replaced all four tires. They gave me better than I had expected on trade in and lower than I had expected on finance interest. All in all a very good experience. More

Good Experience! I feel compelled to write a review after my latest experience with All-American. Second Grand Cherokee I have purchased from them in the last 18 mont I feel compelled to write a review after my latest experience with All-American. Second Grand Cherokee I have purchased from them in the last 18 months. Sought out a salesman named "Big Mike" Duarte because I had had such a positive experience working with him on the purchase of the first GC. With a phone call, I was able to arrange the trade-in of two vehicles and a dealer trade for the exact GC I wanted. Everything went off without a hitch! The financing and delivery of the vehicle also went off without a hitch. I would definitely recommend and purchase another vehicle from them. More

Terrible customer service. The parts department apparently does not communicate with the service department, so as a result, the service department does not communicate with customers when there is apparently does not communicate with the service department, so as a result, the service department does not communicate with customers when there is a delay or issue getting a part. So unless a customer calls and chooses to sit on hold for 30 minutes waiting for someone in service to answer the phone, you never know whether or not your vehicle is actually going to be ready when promised. I've actually called, spoken with a very nice person named Pat, which assured me that someone would return my call within a few minutes. 2 1/2 hours later, my call still hadn't been returned. So, I have to go through the whole 30 minute waiting game again. It's ridiculous. Service blames it on parts, and parts blames it on computers on warehouses in Dallas. Nobody will take responsibility and provide customers with the level of customer service that they deserve and are paying for. More

This is the worst possible experience buying a car that I think any one person could have. First, they sold us a lemon and would not fix it after being in their shop for almost 5 months. When we bought the think any one person could have. First, they sold us a lemon and would not fix it after being in their shop for almost 5 months. When we bought they truck we knew a few things that needed fixed and that was a deal closer for us because they said they would make it right....well 5 months later that did not happen. Their mechanics would come to us and say, "You drive it and see if you can tell us what is wrong with it" because they couldn't figure it out. Every time we went into the dealership to check on how things were progressing, we were a huge "problem" and in their way. Once they told us that they would not fix the truck we purchased, they told us we would have to pick out a different truck, but they didn't have any in stock or would not find us anything else. We had to do all the leg work to keep checking back to see if anything was available. We even drove to their other dealer locations to see if we could find something that would meet our needs. After they finally received something in that met our needs, they would not make it right and work with us on the price. We told them that we had a budget and they didn't care. They are the laziest bunch of people I have ever worked with. The day we went in to pick up the truck that we finally had agreed upon, they told us that it would be ready by 1 and at 2:30 I was still pressing them to get our truck finished and ready to go. I could go on and on about the bad experience we have had at this dealership......don't buy here! More

Purchased Town & Country Van. New Saleswoman worked w/ me, assisted by her manager. They were very good. Answered all questions I asked, and I never felt pressured as I have at some previous dealersh w/ me, assisted by her manager. They were very good. Answered all questions I asked, and I never felt pressured as I have at some previous dealerships I worked with. More